Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
· Home
· Content
· Feedback
· News
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account


The five ITIL books can be obtained directly from the publisher's website:

Or as downloadable PDFs: HERE

Current Membership

Latest: ylykereg
New Today: 41
New Yesterday: 61
Overall: 236283

People Online:
Visitors: 77
Members: 1
Total: 78 .



Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Related Resources

Service related resources
Service Level Agreement

How to set up
IT Change Management
Process Info-Graphic

NOTE: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


Select Interface Language:

Please contact us via the feedback page to discuss advertising rates.

Service Management Publications

A list of recent service management related publications

MSF: Microsoft Solutions Framework - A Pocket Guide
This pocket guide is intended as a practical reference for information technology (IT) professionals studying or implementing Microsoft Solutions Framework (MSF).
Price: $22.00 ISBN: 9077212167 Published: 26 Feb 2004

Promise and Problems of E-Democracy: Challenges of Online Citizen Engagement
This book highlights policy lessons in using information and communication technologies (ICTs) to provide information, opportunities for consultation and public participation in policy-making.
Price: $34.00 ISBN: 9264019480 Published: 23 Feb 2004

Application Services Library: A Management Guide
Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.
Price: $22.00 ISBN: 9077212035 Published: 27 Feb 2004

IT Security Management Pocket Book
Information Security Management ITIL is an important activity, which aims to control the provision of information, and to prevent unauthorized use of information.
Price: $14.00 ISBN: 0952470683 Published: 08 Mar 2004

Planning to Implement Service Management Pocket Book
This pocket guide has been designed as a handy reference book for companies wanting to implement service management.
Price: $14.00 ISBN: 0952470691 Published: 09 Mar 2004

OECD Communications Outlook 2003
This publications presents the most recent comparable data on the performance of the communication sector in OECD countries and on their policy frameworks.
Price: $96.00 ISBN: 9264199845 Published: 17 Jun 2003

Not the IT Infrastructure Library
A humorous book that highlights best practice (ITIL service management processes) by looking at blatant 'worst case' practices
Price: $18.00 ISBN: 0952470675 Published: 16 Oct 2003 Privacy Online

OECD Guidance on Policy and Practice
This publication explores a range of issues regarding OECD activities to promote effective privacy protection on global communications networks
Price: $96.00 ISBN: 9264101624 Published: 25 Nov 2003

ASL - A Framework for Application Management
Application management refers to the maintenance and enhancement of information systems, and accounts for a large proportion of IT expenditure.
Price: $56.00 ISBN: 9077212051 Published: 23 Feb 2004

Courtesy: Balogh International Inc,

Copyright © by The Itil Community Forum All Right Reserved.

Published on: 2004-05-12 (31409 reads)

[ Go Back ]
Content ©


Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.