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The Itil Community Forum: Forums
ITIL :: View topic - Setting up change management (incl eCAB)
upbeat Newbie Joined: Aug 29, 2017 Posts: 2
Posted: Tue Aug 29, 2017 10:20 pm Post subject: Setting up change management (incl eCAB)
Can someone share a proces diagram including emergency change? Could not find a basic and simple (though clear) picture of this.
Sandys Itiler Joined: Feb 14, 2007 Posts: 22 Location: Nova Scotia
Posted: Tue Oct 03, 2017 11:49 pm Post subject:
Identify need for change - Create/submit change - Change control review - Approval - Implementation - Post implementation review.
Up to you to decide how you want to handle Retro, Routine, Normal, Expedited and Emergency changes based on your needs.
Cabs scheduled as per your requirements above. _________________ Sandy Spears
"Change Manager" - The person people love to hate!
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