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ITIL Discussion
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No new posts Difference between service request and Incident
5 prathap_buna 5819 Mon Aug 13, 2012 8:28 am
TimNeal View latest post
No new posts Problem or Incident
5 Rut 3979 Sat Aug 11, 2012 6:15 am
rickstevens View latest post
No new posts Local Admin Rights Policy Good/Best practices
1 FRVHF 3078 Fri Jul 27, 2012 7:39 pm
Diarmid View latest post
No new posts difference between change mgmt & release mgmt
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18 Kathy 17774 Thu Jul 26, 2012 5:45 pm
rebelskam View latest post
No new posts Process Gap Analysis through ITIL
6 swashbuckler 4706 Fri Jul 20, 2012 7:30 pm
Diarmid View latest post
No new posts Release and Release unit
2 keniche 3124 Thu Jul 19, 2012 8:15 am
keniche View latest post
No new posts Integration: ITSM and SDLC
3 ChasingSleep 3414 Tue Jul 17, 2012 12:32 am
ChasingSleep View latest post
No new posts IT Service Delivery Framework
1 Liverbird1976 1982 Mon Jul 16, 2012 7:51 pm
Diarmid View latest post
No new posts service V-model explanation
2 keniche 2681 Tue Jun 26, 2012 10:50 pm
UKIT View latest post
No new posts What materials do you use for your ITIL certification?
1 edwardz 1900 Thu Jun 14, 2012 10:38 pm
UKVIKING View latest post
No new posts ITIL or Cobit ?
4 Ayu 3196 Wed Jun 13, 2012 3:11 am
ITILadmin View latest post
No new posts Change management and release management
1 maricarbaluyut 1978 Thu Jun 07, 2012 7:26 pm
Diarmid View latest post
No new posts Incident Handling Issue
1 ikhwan5441 1693 Sat May 19, 2012 1:28 am
Diarmid View latest post
No new posts Metrics: Ratios for Incident to Problem
2 KimHinton 1953 Wed May 16, 2012 7:04 pm
Diarmid View latest post
No new posts ITIL Gap Analysis
1 sandeepseeram 1617 Tue May 15, 2012 6:05 pm
Diarmid View latest post
No new posts Help towards a sample exam question from previous paper SLA
0 jonny1990 1398 Mon May 07, 2012 6:57 pm
jonny1990 View latest post
No new posts Initiate Service Catalog Management
1 swashbuckler 1640 Fri Apr 27, 2012 8:48 pm
BorisBear View latest post
No new posts Different between change management and process management
2 funGogh 1726 Fri Apr 27, 2012 8:46 pm
BorisBear View latest post
No new posts ITIL book recommendations
2 LouisSavalli 1619 Tue Apr 24, 2012 3:49 am
UKVIKING View latest post
No new posts Problem Manager vs. Incident Manager
10 rjackson68 3896 Thu Mar 29, 2012 6:07 am
Diarmid View latest post
No new posts Who's Accountable for Long Service Delivery Times?
2 bubbisthedog 1562 Wed Mar 28, 2012 5:43 am
bubbisthedog View latest post
No new posts Mission Statement - for Service Deliverry Management Team
6 raffa4321 3180 Wed Mar 28, 2012 4:59 am
Diarmid View latest post
No new posts Next In ITIL
4 ravimohan 1951 Tue Mar 27, 2012 9:18 pm
BorisBear View latest post
No new posts ITIL Qualifications
4 BorisBear 1982 Sat Mar 24, 2012 1:16 am
BorisBear View latest post
No new posts Why Service Catalog Management is in Service Design?
2 anandknair 1387 Mon Mar 19, 2012 8:08 pm
Diarmid View latest post
No new posts What's the best source for boiler plate process guides?
1 SemperFidelis 1087 Mon Mar 19, 2012 7:51 pm
Diarmid View latest post
No new posts OLA Implementation
3 WGIT 1478 Wed Mar 07, 2012 3:48 am
Diarmid View latest post
No new posts Classification
1 swashbuckler 1124 Sun Feb 19, 2012 1:17 am
Diarmid View latest post
No new posts SLA Measurements for Capacity Management
1 Woody001 1318 Wed Feb 15, 2012 3:30 am
Diarmid View latest post
No new posts SLA Measurement for Vendors of Admin, IT, Operations
6 AbhiCorpGovernance 1737 Thu Feb 09, 2012 2:16 am
BorisBear View latest post
No new posts BRM for external customers
1 itilinaction 1079 Mon Feb 06, 2012 4:19 am
Diarmid View latest post
No new posts How to check the Performance for Incident Manager
2 bhallachetan 1114 Tue Jan 31, 2012 8:17 pm
UKVIKING View latest post
No new posts Implement ITIL on 3G services
1 pridepk 957 Fri Jan 27, 2012 7:57 pm
Diarmid View latest post
No new posts Responsibility of logging calls with 3rd Partys
1 KellsBells 980 Tue Jan 24, 2012 9:27 pm
Diarmid View latest post
No new posts Master's thesis about ITIL
7 gregor13 3889 Sun Jan 22, 2012 6:58 am
alekMK View latest post
No new posts Raise multiple tickets or a single ticket???
6 swashbuckler 2192 Thu Jan 19, 2012 11:49 pm
UKVIKING View latest post
No new posts Calculating desktop Availability
1 martin_d 972 Mon Jan 16, 2012 11:53 pm
Diarmid View latest post
No new posts Defining personal equipment as facilities?
1 TBD 855 Wed Jan 04, 2012 10:44 pm
Diarmid View latest post
No new posts Need inputs from you geeks
2 swashbuckler 982 Thu Dec 29, 2011 8:32 pm
swashbuckler View latest post
No new posts Where to start to document on Service Support and Delivery?
7 josedunet 1872 Sat Dec 17, 2011 12:14 am
UKVIKING View latest post
No new posts Functional notification
5 Toursiveux 1388 Thu Dec 15, 2011 8:04 am
Diarmid View latest post
No new posts [ Poll ] Services Management
1 HariA 840 Mon Nov 28, 2011 8:48 pm
Diarmid View latest post
No new posts Difference between Service Request and Release request
2 raviaru 1143 Sun Nov 20, 2011 8:52 pm
mredekar View latest post
No new posts Is service restart a Standard change?
1 raviaru 1023 Thu Nov 17, 2011 9:53 am
Diarmid View latest post
No new posts ITIL v3 - A blessing or a curse for the IT-management?
1 hugigo 1037 Tue Nov 15, 2011 5:40 am
Diarmid View latest post
No new posts System Center Service Manager (SCSM) reviews
0 tomkin 1185 Wed Oct 19, 2011 9:24 pm
tomkin View latest post
No new posts ITIL valuable for an organization with roughly 400 people?
3 tkepongo 1121 Wed Oct 19, 2011 4:34 pm
UKVIKING View latest post
No new posts Question about service asset and configuration management
1 Maichel 934 Thu Oct 13, 2011 7:26 pm
UKVIKING View latest post
No new posts Please Help me to Understand the ITIL Process.
2 bijju 1170 Wed Sep 28, 2011 4:09 am
Sunny60in View latest post
No new posts Wrong alarm
1 WITIL 902 Tue Sep 20, 2011 5:43 pm
UKVIKING View latest post
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