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ITIL Discussion
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No new posts Classification
1 swashbuckler 1265 Sun Feb 19, 2012 1:17 am
Diarmid View latest post
No new posts SLA Measurements for Capacity Management
1 Woody001 1507 Wed Feb 15, 2012 3:30 am
Diarmid View latest post
No new posts SLA Measurement for Vendors of Admin, IT, Operations
6 AbhiCorpGovernance 1975 Thu Feb 09, 2012 2:16 am
BorisBear View latest post
No new posts BRM for external customers
1 itilinaction 1235 Mon Feb 06, 2012 4:19 am
Diarmid View latest post
No new posts How to check the Performance for Incident Manager
2 bhallachetan 1295 Tue Jan 31, 2012 8:17 pm
UKVIKING View latest post
No new posts Implement ITIL on 3G services
1 pridepk 1115 Fri Jan 27, 2012 7:57 pm
Diarmid View latest post
No new posts Responsibility of logging calls with 3rd Partys
1 KellsBells 1173 Tue Jan 24, 2012 9:27 pm
Diarmid View latest post
No new posts Master's thesis about ITIL
7 gregor13 4631 Sun Jan 22, 2012 6:58 am
alekMK View latest post
No new posts Raise multiple tickets or a single ticket???
6 swashbuckler 2614 Thu Jan 19, 2012 11:49 pm
UKVIKING View latest post
No new posts Calculating desktop Availability
1 martin_d 1208 Mon Jan 16, 2012 11:53 pm
Diarmid View latest post
No new posts Defining personal equipment as facilities?
1 TBD 1042 Wed Jan 04, 2012 10:44 pm
Diarmid View latest post
No new posts Need inputs from you geeks
2 swashbuckler 1168 Thu Dec 29, 2011 8:32 pm
swashbuckler View latest post
No new posts Where to start to document on Service Support and Delivery?
7 josedunet 2378 Sat Dec 17, 2011 12:14 am
UKVIKING View latest post
No new posts Functional notification
5 Toursiveux 1775 Thu Dec 15, 2011 8:04 am
Diarmid View latest post
No new posts [ Poll ] Services Management
1 HariA 1001 Mon Nov 28, 2011 8:48 pm
Diarmid View latest post
No new posts Difference between Service Request and Release request
2 raviaru 1336 Sun Nov 20, 2011 8:52 pm
mredekar View latest post
No new posts Is service restart a Standard change?
1 raviaru 1187 Thu Nov 17, 2011 9:53 am
Diarmid View latest post
No new posts ITIL v3 - A blessing or a curse for the IT-management?
1 hugigo 1174 Tue Nov 15, 2011 5:40 am
Diarmid View latest post
No new posts System Center Service Manager (SCSM) reviews
0 tomkin 1310 Wed Oct 19, 2011 9:24 pm
tomkin View latest post
No new posts ITIL valuable for an organization with roughly 400 people?
3 tkepongo 1258 Wed Oct 19, 2011 4:34 pm
UKVIKING View latest post
No new posts Question about service asset and configuration management
1 Maichel 1067 Thu Oct 13, 2011 7:26 pm
UKVIKING View latest post
No new posts Please Help me to Understand the ITIL Process.
2 bijju 1337 Wed Sep 28, 2011 4:09 am
Sunny60in View latest post
No new posts Wrong alarm
1 WITIL 1018 Tue Sep 20, 2011 5:43 pm
UKVIKING View latest post
No new posts when is it the time to drop an application?
1 WITIL 1125 Thu Sep 15, 2011 6:45 pm
Diarmid View latest post
No new posts ITIL V3 Software Asset management
1 vasanth 1329 Mon Sep 05, 2011 5:51 pm
UKVIKING View latest post
No new posts ITIL Books 2011 Update
3 ITILadmin 2486 Wed Aug 24, 2011 10:06 pm
javierarcal View latest post
No new posts Access-based positioning
0 GabrieleG 1483 Wed Aug 24, 2011 1:23 am
GabrieleG View latest post
No new posts "Requires the need for an understanding of ITIL"
1 diddy_tong 1242 Tue Aug 02, 2011 7:46 pm
ITIL101 View latest post
No new posts Service and process
2 mredekar 1484 Tue Aug 02, 2011 3:58 pm
mredekar View latest post
No new posts ITIL: Android App
0 ITILadmin 1674 Wed Jul 27, 2011 4:19 am
ITILadmin View latest post
No new posts File Restores - Incidents of Request Fulfilments?
4 noneforit 2167 Wed Jul 27, 2011 4:10 am
ITILadmin View latest post
No new posts ITIL principles: who is responsible for what?
2 eabdul 1613 Thu Jul 21, 2011 9:08 pm
eabdul View latest post
No new posts Compare two ITIL proposals
1 ASC 1324 Thu Jul 21, 2011 6:44 pm
Diarmid View latest post
No new posts SLA's and SAP......
1 londonmag 1256 Tue Jun 28, 2011 2:19 am
UKVIKING View latest post
No new posts New Support Model
4 timresh 2093 Tue Jun 28, 2011 12:55 am
timresh View latest post
No new posts resolution time?
9 abai84 4174 Sat Jun 18, 2011 10:11 pm
abai84 View latest post
No new posts Release - Post Implementation Review
2 BorisBear 1737 Fri Jun 17, 2011 8:22 pm
BorisBear View latest post
No new posts OLA Template
3 joedup 3247 Tue Jun 14, 2011 11:28 am
TomOzITIL_2 View latest post
No new posts Seeking Thoughts on This
7 valawman 2226 Fri Jun 10, 2011 5:46 am
UKVIKING View latest post
No new posts ITIL v4 - You're the architect
6 BorisBear 3220 Thu Jun 09, 2011 9:49 pm
LizGallacher View latest post
No new posts Capacity Plan?
4 martin_d 1787 Tue May 31, 2011 8:01 pm
Diarmid View latest post
No new posts Why it is continual and not a continuous service improvement
2 rajguru 2063 Fri May 27, 2011 7:24 am
MartN View latest post
No new posts Policy vs. Process vs. Procedure
3 CharlieOt 3573 Thu May 26, 2011 11:01 pm
MartN View latest post
No new posts Introduction to ITIL
4 Saulk 1849 Tue May 17, 2011 6:44 pm
UKVIKING View latest post
No new posts Security management is NOT a process !
9 ChasingSleep 3249 Wed Apr 20, 2011 8:28 am
thechosenone69 View latest post
No new posts Real life RACI matrix examples
4 kerokero80 2634 Tue Apr 19, 2011 1:17 am
UKVIKING View latest post
No new posts Service Desk Incorrect Usage?
8 ITSMCurious 3025 Sat Apr 16, 2011 9:28 am
drgroove View latest post
No new posts availability plan
2 adalessa 1697 Wed Apr 06, 2011 11:41 am
TomOzITIL_2 View latest post
No new posts Need advice on starting ITIL career...
3 faiz0802 2269 Mon Apr 04, 2011 6:19 pm
TomOzITIL_2 View latest post
No new posts ITIL relevance
8 Carnation 2203 Wed Mar 30, 2011 6:11 pm
Diarmid View latest post
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