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Author
Views
Last Post
What materials can I use to study foundation service manage
2
midiman
1779
Wed Apr 18, 2007 6:14 pmLizGallacher
ITIL Category - Full time equivalent split up..
7
vtmurugan
2474
Thu Apr 12, 2007 2:27 pmvtmurugan
Service Management Organisation
7
tolman101
2482
Thu Apr 12, 2007 6:15 amtolman101
ITIL Maturity Assessment
3
Gianluca
3055
Fri Apr 06, 2007 9:55 amitilimp
Help with numbers about service provision
0
rodrigoreboucas
1257
Thu Apr 05, 2007 4:16 amrodrigoreboucas
ITIL Based work flow in the Organisation
8
fighter
3104
Wed Apr 04, 2007 6:33 pmmahen
Where does the purchasing department goes?
6
bamsejon
1909
Tue Apr 03, 2007 1:09 ambamsejon
Service Requests - Have ITIL and ISO got it right?
12
collism
3754
Mon Apr 02, 2007 11:21 pmbamsejon
How many process person is enough?
3
itil2007
2047
Mon Apr 02, 2007 10:40 pmbamsejon
CoBIT and ITIL: any experience implementing?
4
jpomales
1903
Wed Mar 28, 2007 9:28 pmUKVIKING
Service Level MGT
3
Shanners
1912
Fri Mar 23, 2007 2:23 amNicD
How will ITIL V3 effect the Managers exam courses?
5
Ormondo
2247
Tue Mar 20, 2007 7:25 amitilimp
ITIL Presentation
7
chef
3156
Mon Mar 19, 2007 11:46 amjamilforitil
Slow Service - can it be called Downtime?
8
ManP
2751
Mon Mar 19, 2007 10:07 amGMuir
DSL
2
warrenjd01
1908
Thu Mar 15, 2007 10:53 pmGuerino1
Release Management: DSL
3
JohanCelis
2126
Sat Mar 10, 2007 9:30 amBally
ITIL Change /Release Management Templates
1
Steelmaker
1527
Wed Mar 07, 2007 4:30 pmUKVIKING
Incident Management and Releases
9
SD
2450
Tue Mar 06, 2007 10:02 pmUKVIKING
Start Service Level Management at the Service Desk
2
Fabien
1623
Fri Mar 02, 2007 1:02 ambexley
ITIL (v2) Core books
2
Cekir
1849
Thu Mar 01, 2007 7:52 amskeptic
Security Management Books "hands-on"
0
juergen
1330
Tue Feb 27, 2007 8:26 amjuergen
SLA development
6
Shanners
2242
Tue Feb 27, 2007 2:15 amShanners
security workflow template
0
juergen
1301
Mon Feb 26, 2007 11:19 pmjuergen
ITIL v3 Seminar at British Computer Society observations
10
UKVIKING
2881
Wed Feb 21, 2007 11:35 pmUKVIKING
Downloadable onilne Service Delivery Book
4
vangaraj
2412
Wed Feb 21, 2007 5:50 amskeptic
Charging Back for Services?
3
mhanson
1957
Tue Feb 20, 2007 6:36 pmskeptic
Implement now or wait for ITIL V3
3
ManP
1942
Tue Feb 20, 2007 4:51 pmraroa
CSF's for IM and PM
1
tolman101
1546
Tue Feb 20, 2007 11:34 amraroa
ITIL Security Management
2
Vicstr
2080
Mon Feb 19, 2007 9:41 pmDeepakHP
Change Ticket & Problem Ticket
1
TarunSachdeva
1722
Sun Feb 18, 2007 2:54 amUKVIKING
Itil results
3
cooljay
1912
Sat Feb 17, 2007 10:17 amitilimp
Assets versus Service Catalogue
0
Cekir
1327
Thu Feb 15, 2007 11:26 pmCekir
Incident Management Metrics
5
JohanCelis
2797
Wed Feb 07, 2007 12:27 amJohanCelis
Request for Change
7
davetazz
3455
Fri Feb 02, 2007 8:21 pmraroa
Scope of Change Management
7
bnetra
3471
Fri Feb 02, 2007 7:58 pmraroa
ISO20000 and ISO17799, can we adopt both?
5
jacknson
2463
Wed Jan 31, 2007 11:01 pmitsmer
ITIL database / squel
2
gurl
1593
Wed Jan 31, 2007 4:36 pmgurl
how strict is ISO 20000?
1
itil2007
1774
Wed Jan 31, 2007 4:04 amUKVIKING
Specific Question of what Management Level
3
tmack
1651
Tue Jan 23, 2007 6:18 amUKVIKING
[ Poll ] How does ITIL affect the organisation?
1
Chrissy
1584
Wed Jan 17, 2007 10:37 pmYorkie
Performance and Workload Management
7
amacdos
2652
Wed Jan 17, 2007 7:36 amFabien
How to write ITIL-based policies?
4
bnetra
2822
Tue Jan 16, 2007 8:44 pmbnetra
Service Managment Plan
2
itsmer
2049
Tue Jan 16, 2007 3:04 ampeppermint
Service Tiers
0
ascollins
1592
Mon Jan 15, 2007 3:22 pmascollins
Process inventory
10
toutencarton
3286
Thu Jan 11, 2007 9:46 pmGuerino1
Validating Metric Reports from Outsourcing Partner
4
Lesley
2013
Thu Jan 11, 2007 2:44 amYorkie
Am I Fit for ITIL Foundation Cert. or does it add value 2me?
9
myid100
10451
Fri Jan 05, 2007 6:16 pmmaxandre
Starting an ITSM program, the time factor
0
Fabien
1621
Wed Jan 03, 2007 2:18 amFabien
Release Management, Release Policy, & QA
1
Anne
2601
Sun Dec 31, 2006 12:12 pmGuerino1
ITIL / USA
[ Goto page: 1 , 2 ]
25
wireed
6254
Wed Dec 27, 2006 11:53 pmYorkie
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