Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· News
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

THE ITIL BOOKS

The five ITIL books can be obtained directly from the publisher's website:
HERE

Or as downloadable PDFs: HERE

Current Membership

Latest: PenneyCarn
New Today: 61
New Yesterday: 95
Overall: 220202

People Online:
Visitors: 125
Members: 3
Total: 128 .

Login
Nickname

Password

Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Related Resources

Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


Search



Languages
Select Interface Language:


Advertising
Please contact us via the feedback page to discuss advertising rates.

The Itil Community Forum: Forums

ITIL :: View Forum - ITIL Service Delivery
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

ITIL Service Delivery
Moderators: None

Users browsing this forum: None
Goto page Previous  1, 2
Post new topic
 Topics   Replies   Author   Views   Last Post 
No new posts What's your Urgent SLA?
3 Andytart 4594 Sat Feb 26, 2011 5:30 am
sumituprit View latest post
No new posts SLA Penalties?
1 ITILRich 5089 Sat Feb 26, 2011 5:10 am
sumituprit View latest post
No new posts Need help on Reporting
4 karthikrajeev 5559 Fri Nov 19, 2010 6:04 pm
rajguru View latest post
No new posts Open Source Capacity Management Tools
3 SwissTony 6070 Fri Oct 22, 2010 11:03 pm
rajguru View latest post
No new posts Service Delivery manager
8 Garofski 10751 Tue Sep 07, 2010 5:52 pm
Diarmid View latest post
No new posts Which process owns OS Support?
5 stoland 5738 Thu Jul 22, 2010 8:42 pm
SubbuA View latest post
No new posts SLM Sample Report Needed
[ Goto pageGoto page: 1, 2, 3 ]
42 Ala6782 31357 Thu May 20, 2010 7:29 pm
UKVIKING View latest post
No new posts Service Acceptance Criteria
4 Andy_S 11521 Thu Apr 15, 2010 10:05 am
nasz View latest post
No new posts Anyone for bridge? Who needs capacity planning anyway?
2 Diarmid 4698 Wed Apr 07, 2010 9:28 pm
gotaker View latest post
No new posts ITSM - Need Guidance
3 SubbuA 4803 Wed Mar 31, 2010 8:36 am
DYbeach View latest post
No new posts Service Catalog - Structure
3 Krish_kutta 5575 Tue Mar 23, 2010 7:02 pm
Diarmid View latest post
No new posts SLA Evaluation and Improvement
2 stakuri 4458 Mon Feb 08, 2010 3:43 pm
TomOzITIL_2 View latest post
No new posts ITIL V3 Availability and Capacity Outputs
2 Uniken 4136 Mon Jan 25, 2010 11:54 pm
mnsmith View latest post
No new posts Documenting Capacity Requirements of Projects
1 SwissTony 3045 Sat Jan 23, 2010 12:07 am
UKVIKING View latest post
No new posts Availability and Svc Continuity Mgmt
4 shamanIT 5130 Mon Jan 18, 2010 4:21 am
thechosenone69 View latest post
No new posts Reading on Capacity Management
1 Kip 3688 Tue Dec 08, 2009 11:03 pm
Mark-OLoughlin View latest post
No new posts 24x7 Problem Management - Your Thoughts?
4 PMPhil 5740 Fri Dec 04, 2009 7:29 am
clb7 View latest post
No new posts Service Catalog - shopping cart
3 Timo 4509 Wed Dec 02, 2009 9:20 pm
Mark-OLoughlin View latest post
No new posts V2 Process Wall Chart Required
3 swal87 4794 Tue Nov 17, 2009 12:19 am
rpmason View latest post
No new posts Activities under Service Level Management (ITIL V2)
5 MSegebrecht 4889 Mon Nov 16, 2009 11:39 pm
UKVIKING View latest post
No new posts Activities under Capacity Management
7 Robinhood 6186 Fri Oct 09, 2009 8:27 am
Timo View latest post
No new posts Financial Management
6 thechosenone69 5470 Thu Oct 01, 2009 7:08 pm
vimprash View latest post
No new posts Capacity Mgmt Metrics
4 SwissTony 4802 Thu Aug 27, 2009 12:37 am
Cking View latest post
No new posts SLA's in TSRM (aka Maximo)
2 Maykov 4254 Sat Aug 22, 2009 3:49 am
Maykov View latest post
No new posts Missed SLA reporting
5 randonrings 7272 Wed Jul 08, 2009 7:37 pm
Diarmid View latest post
No new posts Service Catalog: business or technical
3 johnireland 5061 Tue Jun 30, 2009 9:46 am
milligna View latest post
No new posts Service Capacity Mgmt
[ Goto pageGoto page: 1, 2 ]
23 SwissTony 17119 Fri Jun 19, 2009 6:58 pm
SwissTony View latest post
No new posts SLA breaches
11 Black_bear 10087 Thu May 14, 2009 8:24 am
Diarmid View latest post
No new posts Capacity Mgmt & Project Mgmt
4 SwissTony 4875 Fri Mar 27, 2009 2:08 am
UKVIKING View latest post
No new posts SC & SLA Awareness
[ Goto pageGoto page: 1, 2 ]
16 Ala6782 13060 Mon Mar 23, 2009 8:26 pm
Mark-OLoughlin View latest post
No new posts Availability Management and supervision
2 svgirl 4018 Mon Mar 09, 2009 7:20 pm
UKVIKING View latest post
No new posts Department Organisation
13 Number3 9499 Thu Mar 05, 2009 2:22 am
UrgentJensen View latest post
No new posts Defining Service Level Requirements
9 sugz 8878 Wed Feb 25, 2009 8:30 pm
UrgentJensen View latest post
No new posts SLA% translated to OLA%
9 misuno 7888 Sun Feb 15, 2009 9:15 pm
misuno View latest post
No new posts Customer Satisfaction in SLA
[ Goto pageGoto page: 1, 2 ]
17 misuno 13835 Tue Feb 10, 2009 7:39 pm
UKVIKING View latest post
No new posts Use of the term 'SLO'
4 Tilon 6424 Fri Jan 23, 2009 1:42 pm
asrilrm View latest post
No new posts Technical services level agreements
4 zoe41 4701 Wed Jan 21, 2009 7:40 pm
Diarmid View latest post
No new posts Criteria used to define a Service
1 Itillady 3706 Wed Oct 22, 2008 4:06 pm
Diarmid View latest post
No new posts ITIL v3
3 UrgentJensen 4510 Sat Sep 20, 2008 9:42 am
asrilrm View latest post
No new posts Key building blocks for IT Service Delivery excellence
12 scar3face 9896 Sat Sep 20, 2008 12:50 am
asrilrm View latest post
No new posts Did this new forum go through Change Management?
5 UrgentJensen 5494 Tue Aug 12, 2008 12:18 pm
DYbeach View latest post
No new posts Service Delivery Management
1 apooch 4125 Fri Jul 04, 2008 6:29 pm
UKVIKING View latest post
Display topics from previous:  
Post new topic    ITIL Forum Index -> ITIL Service Delivery All times are GMT + 10 Hours
Goto page Previous  1, 2
Page 2 of 2
Jump to:  
New posts New posts    No new posts No new posts    Announcement Announcement
New posts [ Popular ] New posts [ Popular ]    No new posts [ Popular ] No new posts [ Popular ]    Sticky Sticky
New posts [ Locked ]    No new posts [ Locked ]
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.