Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: LayneVws3
New Today: 33
New Yesterday: 68
Overall: 198038

People Online:
Visitors: 126
Members: 0
Total: 126

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View Forum - The ITIL Service Desk
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

The ITIL Service Desk
Moderators: None

Users browsing this forum: None
Goto page Previous  1, 2, 3 ... 7, 8, 9, 10, 11, 12  Next
Post new topic
 Topics   Replies   Author   Views   Last Post 
No new posts Request for Service and New Service Request
2 viv121 2246 Mon Dec 17, 2007 4:29 pm
viv121 View latest post
No new posts ITIL IT service Desk
3 viv121 2770 Sun Dec 16, 2007 8:30 pm
viv121 View latest post
No new posts Merging to Service Desk Organizations?
1 mjspade 2240 Sun Dec 16, 2007 9:32 am
dboylan View latest post
No new posts IT Security policy
3 kamit 3007 Fri Dec 14, 2007 7:50 pm
BobTorture View latest post
No new posts Server Reboot - An RFC?
[ Goto pageGoto page: 1, 2 ]
19 Kerrie 14008 Thu Dec 13, 2007 10:07 pm
scook2003 View latest post
No new posts Implementation of change logging via the service desk
3 sTaD 3380 Fri Dec 07, 2007 3:59 am
kwinston View latest post
No new posts Service Desk Software
1 BobTorture 2237 Fri Dec 07, 2007 2:16 am
UKVIKING View latest post
No new posts Guidance on labelling ticket prioritisation?
3 jrms 2706 Fri Dec 07, 2007 2:14 am
UKVIKING View latest post
No new posts Response and Resolution Time Standards
3 drs 3283 Tue Dec 04, 2007 5:44 am
drs View latest post
No new posts Incident priority
2 Timo 2610 Sat Dec 01, 2007 8:39 am
Timo View latest post
No new posts Creative and Innovative Ideas for Customer Service
4 teejoong 3134 Thu Nov 29, 2007 9:53 pm
swansong View latest post
No new posts Peregrine / Service Centre
0 Rache 2089 Wed Nov 28, 2007 12:25 am
Rache View latest post
No new posts Service Desk Matrix
5 wahmed 4174 Thu Nov 22, 2007 12:06 am
UKVIKING View latest post
No new posts Define an Outage
5 ChrisB 16095 Wed Nov 21, 2007 7:45 pm
UKVIKING View latest post
No new posts BMC SDE Change Management
0 ManP 2844 Mon Nov 19, 2007 7:24 pm
ManP View latest post
No new posts Is a Work-around a Resolution?
[ Goto pageGoto page: 1, 2 ]
15 stu62 9422 Sun Nov 18, 2007 12:22 pm
lwpickett View latest post
No new posts ITIL for dummies?
5 mtmandersen 4635 Sat Nov 17, 2007 4:35 am
Timo View latest post
No new posts Metrics: correlation between unresolved incidents and age
3 dam 2651 Sat Nov 17, 2007 2:03 am
Mark-OLoughlin View latest post
No new posts ITIL, eTOM, standards and the service provider world
8 Ladyhawk 5558 Fri Nov 02, 2007 10:13 pm
Kyoanna View latest post
No new posts Challenges, while implementing ITSM & EndtoEnd Monitorin
2 karthikbabu 3145 Sat Oct 27, 2007 5:45 am
Timo View latest post
No new posts Monthly report on service desk activities for the CEO
3 dam 3960 Sat Oct 20, 2007 7:59 am
andy1971 View latest post
No new posts Is this an Incident?
5 dave254 4493 Thu Oct 18, 2007 4:06 am
dave254 View latest post
No new posts IT Service Management Conference
1 mary 2467 Fri Oct 12, 2007 2:27 pm
dboylan View latest post
No new posts ITIL Service Desk Business Case
4 txbiker5270 6440 Wed Oct 10, 2007 10:07 am
Guerino1 View latest post
No new posts Anyone use Omnitracker?
0 jimmo 2479 Thu Oct 04, 2007 10:17 pm
jimmo View latest post
No new posts Problems Implementing the Incident Management process
6 kimberlito 5069 Thu Oct 04, 2007 1:01 am
Marcel View latest post
No new posts Incident Mgmt - How long to close an incident?
1 kber 2614 Thu Sep 27, 2007 6:46 am
Marcel View latest post
No new posts open source service desk
3 wei_smooth 5323 Wed Sep 26, 2007 10:09 pm
jimmo View latest post
No new posts Guide line for writting tender documents
1 muhu 3171 Tue Sep 25, 2007 4:59 pm
Ed View latest post
No new posts IT Service Desk Priority Matrix
3 Shinji_10 5120 Thu Sep 13, 2007 9:23 pm
itsmer View latest post
No new posts Incident Priority Setting
8 salwa_alzhmi 6786 Wed Sep 12, 2007 2:01 am
JoePearson View latest post
No new posts how to automate assigning the impact value and urgency ?
2 zohair 3015 Tue Sep 11, 2007 10:10 pm
Guerino1 View latest post
No new posts Resolve and close an incident if it just reports a bug?
3 dam 3568 Tue Sep 11, 2007 9:55 pm
Guerino1 View latest post
No new posts Changing Service Desk tools....
8 sbullough 4808 Tue Aug 28, 2007 12:23 pm
Guerino1 View latest post
No new posts ServiceDesk tool comparison
2 redman1 4014 Mon Aug 27, 2007 5:16 am
Guerino1 View latest post
No new posts Query on right path to take
4 Number3 3461 Fri Aug 24, 2007 9:35 pm
Number3 View latest post
No new posts Passwords resets
7 Susannah 5496 Fri Aug 24, 2007 8:13 am
ultraimports View latest post
No new posts Incident management initial support vs Investigation stage
4 salwa_alzhmi 3535 Thu Aug 23, 2007 7:14 am
rzesie View latest post
No new posts V3 Incident Types
4 Wilburinio 4185 Sat Aug 04, 2007 4:08 am
Wilburinio View latest post
No new posts Service Desk structure and incident handling questions
1 alfonsoe 3037 Sun Jul 29, 2007 11:45 pm
dboylan View latest post
No new posts Global Service Desk
11 Jet 9073 Thu Jul 26, 2007 2:48 am
jpgilles View latest post
No new posts Process Governance
6 Benson112 4111 Sat Jul 14, 2007 11:45 am
Guerino1 View latest post
No new posts Infra Enterprise Service Desk
2 PoshHD 3553 Tue Jul 03, 2007 11:51 pm
PoshHD View latest post
No new posts Touchpaper vs CA Service Desk
5 cincuan 4552 Mon Jul 02, 2007 10:25 pm
MIINT View latest post
No new posts Complaint handling - Service Desk
0 gps 4203 Wed Jun 27, 2007 12:05 am
gps View latest post
No new posts Incident Manager / Handler
4 Rache 3738 Tue Jun 26, 2007 4:05 am
Rache View latest post
No new posts Release Notes ITIL Standards
2 ezanaa 3873 Fri Jun 22, 2007 6:14 pm
ezanaa View latest post
No new posts What is in it for the service desk tech guys?
6 rocco52 4536 Thu Jun 14, 2007 2:35 am
Fabien View latest post
No new posts ITIL Service Delivery Question
0 SkinnyPuppy 2202 Mon Jun 11, 2007 7:05 pm
SkinnyPuppy View latest post
No new posts High Priority Incidents: Who does what??
2 vanroygm 3159 Sat Jun 02, 2007 5:55 am
vanroygm View latest post
Display topics from previous:  
Post new topic    ITIL Forum Index -> The ITIL Service Desk All times are GMT + 10 Hours
Goto page Previous  1, 2, 3 ... 7, 8, 9, 10, 11, 12  Next
Page 8 of 12
Jump to:  
New posts New posts    No new posts No new posts    Announcement Announcement
New posts [ Popular ] New posts [ Popular ]    No new posts [ Popular ] No new posts [ Popular ]    Sticky Sticky
New posts [ Locked ]    No new posts [ Locked ]
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.