Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: MaluHari
New Today: 14
New Yesterday: 141
Overall: 131705

People Online:
Visitors: 63
Members: 2
Total: 65 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View Forum - The ITIL Service Desk
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

The ITIL Service Desk
Moderators: None

Users browsing this forum: None
Goto page Previous  1, 2, 3 ... 8, 9, 10, 11  Next
Post new topic
 Topics   Replies   Author   Views   Last Post 
No new posts User calls for status
3 cdugas 2230 Mon Feb 19, 2007 5:04 am
cdugas View latest post
No new posts Incident classification internal/external
0 ksukent 2247 Wed Feb 14, 2007 12:29 pm
ksukent View latest post
No new posts End-user support description
3 tmac 2260 Mon Feb 12, 2007 11:37 pm
UKVIKING View latest post
No new posts Hire more people in service team or order a train users
4 kkirov 2372 Tue Feb 06, 2007 7:32 pm
kkirov View latest post
No new posts ITIL Service Desk Standard
2 DominguezS 2644 Tue Jan 23, 2007 6:15 am
UKVIKING View latest post
No new posts ITIL Service desk IT Service Providers
1 Devaraj 2088 Thu Jan 18, 2007 4:21 pm
m_croon View latest post
No new posts GroupLink Software
3 Rigauxc 2327 Thu Jan 18, 2007 8:49 am
Guerino1 View latest post
No new posts Service Desk Recommended Softwares
11 amacdos 4570 Fri Dec 29, 2006 11:57 pm
Guerino1 View latest post
No new posts change to ITIL v3
3 amacdos 2660 Tue Dec 26, 2006 2:42 pm
amacdos View latest post
No new posts Incident Classification, Notifications Quandry
2 wireed 2632 Tue Dec 19, 2006 6:56 am
Sen View latest post
No new posts Local Service Desk Manager (Help Please)
3 Hossamos 2598 Wed Dec 13, 2006 6:51 am
Hossamos View latest post
No new posts Papleux.com: Career Paths for the Service Desk
0 Fabien 1829 Sun Dec 10, 2006 8:22 am
Fabien View latest post
No new posts BMC Service Desk Express
3 catalysttx 3483 Sat Dec 09, 2006 6:53 pm
AJRBARBER View latest post
No new posts Time
3 WendyB 2094 Thu Nov 09, 2006 11:07 pm
Guerino1 View latest post
No new posts Fault Esclation During Disaster
5 amacdos 2435 Mon Nov 06, 2006 3:52 pm
amacdos View latest post
No new posts What books good for Service Desk Processes
3 mroem 3019 Fri Nov 03, 2006 9:05 pm
Jupiter View latest post
No new posts Incident Categories
[ Goto pageGoto page: 1, 2 ]
27 ctipton 27272 Fri Oct 27, 2006 10:41 pm
stevelawless View latest post
No new posts Service Desk Tool
5 donJuan 2892 Thu Oct 26, 2006 5:30 pm
fighter View latest post
No new posts Outsourcing the Service Desk
4 Ziad 2279 Sun Oct 22, 2006 12:23 pm
Guerino1 View latest post
No new posts Service Desk implementation
5 Avalanche 3309 Fri Oct 06, 2006 8:46 pm
fighter View latest post
No new posts Setting Incident Priorities
4 wireed 3417 Thu Oct 05, 2006 4:24 am
Nikhil View latest post
No new posts Customer satisfaction Surveys for Service Desk and IM?
5 javierarcal 3746 Mon Oct 02, 2006 8:20 am
itilimp View latest post
No new posts Remedy and ITIL
2 hartungjl 2478 Mon Oct 02, 2006 6:52 am
m_croon View latest post
No new posts Serena, Axios, and HP/Peregrine
1 Chris_BC 1899 Thu Sep 28, 2006 4:30 am
m_croon View latest post
No new posts Security Administration (user provisioning)
0 Renzo 1794 Wed Sep 27, 2006 5:08 am
Renzo View latest post
No new posts Escalation Process
4 PhiNor 4433 Mon Sep 25, 2006 11:30 pm
Fabien View latest post
No new posts Terminology - tickets and incidents
[ Goto pageGoto page: 1, 2 ]
20 AndyR 3680 Sat Sep 23, 2006 7:26 am
Marcel View latest post
No new posts what is the different between incident and problem
6 dvd777 2757 Mon Sep 18, 2006 5:55 am
UKVIKING View latest post
No new posts Beginning and assorted confusion
3 wireed 2221 Fri Sep 15, 2006 9:33 pm
wireed View latest post
No new posts All RFC through ServiceDesk?
5 rmch 2825 Fri Sep 08, 2006 6:14 am
Guerino1 View latest post
No new posts Incident priority
5 Aynsley 3535 Sat Sep 02, 2006 12:58 pm
ChipPanFat View latest post
No new posts BMC Magic ITIL Compliant Tool
4 learning06 4102 Fri Sep 01, 2006 8:51 pm
ChipPanFat View latest post
No new posts Incident or Change?
4 martin_d 2821 Fri Sep 01, 2006 8:32 pm
ChipPanFat View latest post
No new posts SD & IM Procedure and Work Instruction Documents
2 fighter 2706 Thu Aug 31, 2006 4:57 pm
fighter View latest post
No new posts Don't want to blame my tools...
8 dsquared 4010 Wed Aug 30, 2006 12:51 pm
bluluv_26 View latest post
No new posts HPOV Service Desk service call VS incident process
12 notan0c 6815 Wed Aug 23, 2006 11:39 pm
jeffendy View latest post
No new posts Service Catalogue in a Telecommunication Services Co.
2 TelcoGuy 2658 Fri Aug 18, 2006 5:40 pm
m_croon View latest post
No new posts How about a company wide Service desk? Not just for IT.
6 brendanhill 3428 Mon Aug 14, 2006 7:20 pm
m_croon View latest post
No new posts Tools - advices and recommandation
1 godefroydlb 1975 Thu Aug 10, 2006 2:48 am
djohnson View latest post
This topic is locked: you cannot edit posts or make replies. ITIL Incident Managment documentation
5 ryaner 5312 Wed Aug 09, 2006 7:04 pm
pbhardwaj View latest post
No new posts What things should we be getting the Heslpdesk to do?
3 asmith1972 2578 Thu Jul 27, 2006 11:54 am
dsquared View latest post
No new posts Scorecards
1 KiwiChick 2119 Wed Jul 26, 2006 4:53 am
itilimp View latest post
No new posts How do price a helpdesk call
2 jbi1664 2100 Fri Jul 21, 2006 6:41 pm
jbi1664 View latest post
No new posts Ticket Tool Usage Motivation
10 Harvey 5225 Mon Jul 17, 2006 3:23 am
Guerino1 View latest post
No new posts End Users logging calls directly
2 GeorgeX 2053 Fri Jul 14, 2006 10:41 pm
itilimp View latest post
No new posts PCA v FTR?
0 martin_d 2242 Tue Jul 11, 2006 6:59 pm
martin_d View latest post
No new posts PDAs or handhelds with trouble ticket software
5 chief 3489 Sun Jul 09, 2006 7:09 pm
mgnrfan View latest post
No new posts knowledge base help needed
4 Vicstr 2702 Thu Jul 06, 2006 2:26 am
Vicstr View latest post
No new posts Transition from call centre to service desk??
0 sach0111 1411 Mon Jul 03, 2006 3:13 pm
sach0111 View latest post
No new posts User account requests
5 Flip 3140 Wed Jun 28, 2006 6:12 pm
Ed View latest post
Display topics from previous:  
Post new topic    ITIL Forum Index -> The ITIL Service Desk All times are GMT + 10 Hours
Goto page Previous  1, 2, 3 ... 8, 9, 10, 11  Next
Page 9 of 11
Jump to:  
New posts New posts    No new posts No new posts    Announcement Announcement
New posts [ Popular ] New posts [ Popular ]    No new posts [ Popular ] No new posts [ Popular ]    Sticky Sticky
New posts [ Locked ]    No new posts [ Locked ]
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.