Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: prasadorcl
New Today: 38
New Yesterday: 42
Overall: 154875

People Online:
Visitors: 63
Members: 4
Total: 67 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View Forum - The ITIL Service Desk
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

The ITIL Service Desk
Moderators: None

Users browsing this forum: None
Goto page Previous  1, 2, 3 ... 8, 9, 10, 11  Next
Post new topic
 Topics   Replies   Author   Views   Last Post 
No new posts Closing the Service Call Ticket
7 jeffendy 4096 Sun Apr 15, 2007 11:16 am
jpgilles View latest post
No new posts Data Dictionary for ServiceCenter
1 m00se 1915 Thu Apr 12, 2007 12:33 am
ARoll View latest post
No new posts Service Desk beyond the Incident Management
4 Cekir 2563 Mon Apr 02, 2007 9:45 pm
jpgilles View latest post
No new posts Notifications in HP OV SD 5.1
1 SD_new 1976 Thu Mar 29, 2007 12:10 am
ARoll View latest post
No new posts Service Desk Metrics
4 DGK 3445 Fri Mar 23, 2007 2:56 pm
fighter View latest post
No new posts 2nd Level Support Definition
3 Fabien 10631 Fri Mar 02, 2007 5:49 pm
Cekir View latest post
No new posts Beyond the Service Desk - Self-Serve
4 DrmWvr 2690 Thu Mar 01, 2007 3:31 am
rockon View latest post
No new posts .Net platform Service Desk Software
2 bwery 2311 Tue Feb 27, 2007 3:14 am
bwery View latest post
No new posts Altiris Helpdesk vs CA Service Desk
5 rockon 3506 Sat Feb 24, 2007 12:33 pm
DanA View latest post
No new posts Software License Tracking tool
3 Justrebootit 2997 Tue Feb 20, 2007 11:41 pm
Cekir View latest post
No new posts User calls for status
3 cdugas 2517 Mon Feb 19, 2007 5:04 am
cdugas View latest post
No new posts Incident classification internal/external
0 ksukent 2423 Wed Feb 14, 2007 12:29 pm
ksukent View latest post
No new posts End-user support description
3 tmac 2667 Mon Feb 12, 2007 11:37 pm
UKVIKING View latest post
No new posts Hire more people in service team or order a train users
4 kkirov 2700 Tue Feb 06, 2007 7:32 pm
kkirov View latest post
No new posts ITIL Service Desk Standard
2 DominguezS 2898 Tue Jan 23, 2007 6:15 am
UKVIKING View latest post
No new posts ITIL Service desk IT Service Providers
1 Devaraj 2300 Thu Jan 18, 2007 4:21 pm
m_croon View latest post
No new posts GroupLink Software
3 Rigauxc 2579 Thu Jan 18, 2007 8:49 am
Guerino1 View latest post
No new posts Service Desk Recommended Softwares
11 amacdos 5062 Fri Dec 29, 2006 11:57 pm
Guerino1 View latest post
No new posts change to ITIL v3
3 amacdos 2906 Tue Dec 26, 2006 2:42 pm
amacdos View latest post
No new posts Incident Classification, Notifications Quandry
2 wireed 2894 Tue Dec 19, 2006 6:56 am
Sen View latest post
No new posts Local Service Desk Manager (Help Please)
3 Hossamos 2875 Wed Dec 13, 2006 6:51 am
Hossamos View latest post
No new posts Papleux.com: Career Paths for the Service Desk
0 Fabien 2006 Sun Dec 10, 2006 8:22 am
Fabien View latest post
No new posts BMC Service Desk Express
3 catalysttx 3912 Sat Dec 09, 2006 6:53 pm
AJRBARBER View latest post
No new posts Time
3 WendyB 2306 Thu Nov 09, 2006 11:07 pm
Guerino1 View latest post
No new posts Fault Esclation During Disaster
5 amacdos 2841 Mon Nov 06, 2006 3:52 pm
amacdos View latest post
No new posts What books good for Service Desk Processes
3 mroem 3356 Fri Nov 03, 2006 9:05 pm
Jupiter View latest post
No new posts Incident Categories
[ Goto pageGoto page: 1, 2 ]
27 ctipton 30965 Fri Oct 27, 2006 10:41 pm
stevelawless View latest post
No new posts Service Desk Tool
5 donJuan 3236 Thu Oct 26, 2006 5:30 pm
fighter View latest post
No new posts Outsourcing the Service Desk
4 Ziad 2545 Sun Oct 22, 2006 12:23 pm
Guerino1 View latest post
No new posts Service Desk implementation
5 Avalanche 3702 Fri Oct 06, 2006 8:46 pm
fighter View latest post
No new posts Setting Incident Priorities
4 wireed 3768 Thu Oct 05, 2006 4:24 am
Nikhil View latest post
No new posts Customer satisfaction Surveys for Service Desk and IM?
5 javierarcal 4412 Mon Oct 02, 2006 8:20 am
itilimp View latest post
No new posts Remedy and ITIL
2 hartungjl 2728 Mon Oct 02, 2006 6:52 am
m_croon View latest post
No new posts Serena, Axios, and HP/Peregrine
1 Chris_BC 2071 Thu Sep 28, 2006 4:30 am
m_croon View latest post
No new posts Security Administration (user provisioning)
0 Renzo 2042 Wed Sep 27, 2006 5:08 am
Renzo View latest post
No new posts Escalation Process
4 PhiNor 4965 Mon Sep 25, 2006 11:30 pm
Fabien View latest post
No new posts Terminology - tickets and incidents
[ Goto pageGoto page: 1, 2 ]
20 AndyR 4323 Sat Sep 23, 2006 7:26 am
Marcel View latest post
No new posts what is the different between incident and problem
6 dvd777 3086 Mon Sep 18, 2006 5:55 am
UKVIKING View latest post
No new posts Beginning and assorted confusion
3 wireed 2491 Fri Sep 15, 2006 9:33 pm
wireed View latest post
No new posts All RFC through ServiceDesk?
5 rmch 3168 Fri Sep 08, 2006 6:14 am
Guerino1 View latest post
No new posts Incident priority
5 Aynsley 3971 Sat Sep 02, 2006 12:58 pm
ChipPanFat View latest post
No new posts BMC Magic ITIL Compliant Tool
4 learning06 4591 Fri Sep 01, 2006 8:51 pm
ChipPanFat View latest post
No new posts Incident or Change?
4 martin_d 3205 Fri Sep 01, 2006 8:32 pm
ChipPanFat View latest post
No new posts SD & IM Procedure and Work Instruction Documents
2 fighter 3160 Thu Aug 31, 2006 4:57 pm
fighter View latest post
No new posts Don't want to blame my tools...
8 dsquared 4854 Wed Aug 30, 2006 12:51 pm
bluluv_26 View latest post
No new posts HPOV Service Desk service call VS incident process
12 notan0c 7757 Wed Aug 23, 2006 11:39 pm
jeffendy View latest post
No new posts Service Catalogue in a Telecommunication Services Co.
2 TelcoGuy 3059 Fri Aug 18, 2006 5:40 pm
m_croon View latest post
No new posts How about a company wide Service desk? Not just for IT.
6 brendanhill 3787 Mon Aug 14, 2006 7:20 pm
m_croon View latest post
No new posts Tools - advices and recommandation
1 godefroydlb 2220 Thu Aug 10, 2006 2:48 am
djohnson View latest post
This topic is locked: you cannot edit posts or make replies. ITIL Incident Managment documentation
5 ryaner 5735 Wed Aug 09, 2006 7:04 pm
pbhardwaj View latest post
Display topics from previous:  
Post new topic    ITIL Forum Index -> The ITIL Service Desk All times are GMT + 10 Hours
Goto page Previous  1, 2, 3 ... 8, 9, 10, 11  Next
Page 9 of 11
Jump to:  
New posts New posts    No new posts No new posts    Announcement Announcement
New posts [ Popular ] New posts [ Popular ]    No new posts [ Popular ] No new posts [ Popular ]    Sticky Sticky
New posts [ Locked ]    No new posts [ Locked ]
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.