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If it’s the one I’m thinking of it’s called IT Service Management based on ITIL v3 – a pocket guide. It’s not available until the 12th of November but you can pre-order it on some sites. ISBN is 9789087531027
Joined: Nov 30, 2007 Posts: 11 Location: Ohio, USA
Posted: Thu Mar 06, 2008 10:02 pm Post subject: Little ITIL Ver.3
Hello Kev and ILX Group,
Little ITIL Ver.3 is also available as a free download from the OGC site for Best Practices (www {DOT} Best-Management-Practice {DOT} com). Go to their Knowledge Centre and see ITIL News for November 2007 for “An Introductory Overview of ITIL V3 Pocketbook.”
Best wishes,
M Misra
The free download, although good (and free!) is not the "little itil V3".
Try the
"IT Service management Based on ITIL V3" from itsmf or van haren publishing. ISBN 978-90-8753-102-7
It is excellent, and weel worth the £12 (approx) _________________ Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
Joined: Nov 30, 2007 Posts: 11 Location: Ohio, USA
Posted: Sat Mar 08, 2008 1:38 am Post subject: Littler ITIL Ver.3
Hi Liz,
Yes, sorry for the confusion. I should have said “Littler ITIL” instead of “Little ITIL.”
Thanks for the correction, Liz, and for all your helpful posts to the forums.
M Misra
Posted: Wed Mar 12, 2008 10:45 pm Post subject: Little ITILv3 - Kleine ITILv3
...and for those ITILers in the Dutch language community there is now a book called: Kleine ITIL v3 which is the brother of the much loved Kleine Prince2 or Little Prince2.
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