Posted: Wed Feb 09, 2005 1:45 am Post subject: Service Management Software
My company is currently evaluating a number of different Service Management software solutions. If anyone is using one of the products listed below or has used it in the past, let me know what your feelings about the product are, particularly in regards to administration.
HP Openview Service Desk
CA Unicenter Service Desk
Frontrange ITSM (this just came out, but maybe someone is looking at implementing it)
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