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ITIL :: View topic - Configuration Manager position in Orlando, FL
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Configuration Manager position in Orlando, FL

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Senior Itiler

Joined: Sep 27, 2005
Posts: 207

PostPosted: Wed Nov 28, 2007 7:27 am    Post subject: Configuration Manager position in Orlando, FL Reply with quote

Marriott Vacation Club International is hiring a Configuration Manager.

There is no relocation package. There is no recruiter commission.

Below is a copy/paste of the JD.

Send me your resume at fabien (at)

Manager, Information Resources (Configuration)
Specific Job Summary:

The Manager, Information Resources (Senior Configuration Analyst) is responsible for leading the operation of the Configuration Management process, for the planning and implementation of new configurations, and for Verification and Audit of Configuration Data. Manages and enforces the Service Transition Policies, and is a seasoned project manager who can develop results on his/her own

The Configuration Management process records, maintains, tracks and reports on the components of IT services placed under the control of the Change Management process. It monitors and tracks those components to secure the integrity of their records, detects unauthorized changes and supports the Release Management process. It is the owner of the Configuration Management System, which is the set of tools and databases containing, maintaining and controlling IT Services components.

Specific Expected Contributions

Manages Configuration Management Policy changes, updates
Enforces the Service Transition Policy
Review and agree on the scope of items to be controlled
Process and department performance monitoring and reporting
Liaison with other teams and processes
Leads the Configuration Control Board (CCB), prepares meeting schedule, agenda, notice and preparation work
CCB Meeting minutes, maintain action list, publish
Follow up on action items, Perform and escalate action items
Propose and suggest process improvements
Design, Define, review and implement process Improvements
Measure & escalate performance and compliance
Configuration Management plans (CMPs): design, define and propose and review new/improved models
Develop, Review and oversee the implementation of CMPs
Evaluates and Analyzes current Configuration Management Systems (CMS)
Design, Implements new/Improved CMS
Coordinate Second Level support operation for CMS
Participate in CABs and works in close coordination with Change Management
Support Release Management with Configuration Information
Leads design and control of Management reports
Identify and define training needs, and design/organize Training programs
Design, Plan and Propose Communication plans and updates
Define, execute and analyze Configuration Management Audit Policy and Procedure
Manage the Definitive Media Library and Definitive Spares.

Specific Candidate Profile

7+ years experience in one or more relevant fields: configuration management, project management, database and software engineering, software production support.

Demonstrated proficiency in the definition, implementation and process improvement of Configuration Management and Configuration Management plans.

ITIL Foundation Level Training & Certification
Configuration Management Practitioner certification

One of Fortune magazine’s 100 Best Companies (Marriott) to Work for in America, Marriott Vacation Club International offers a unique, motivating work environment and a total compensation package that includes:

· Medical, Dental Life and Disability Insurance

· 401 (k) Retirement Savings Plan/Profit Sharing

· Continuing Education – Tuition Reimbursement

· Hotel Room and Food & Beverage Discounts

· On-going Training and Career Development

Forward your resume and salary history in the strictest of confidence. Please refer to job code # 496264

Candidate must be able to provide proof of authorization to work in the United States.
Fabien Papleux

Technology Consulting | Service Excellence
Red Badge Certified

Twitter @itilgeek
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Joined: Nov 06, 2007
Posts: 14

PostPosted: Thu Nov 29, 2007 1:15 pm    Post subject: Reply with quote

I would have applied for this one but I recently been offered a PM position in Miami.
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