Joined: Oct 26, 2007 Posts: 295 Location: Calgary, Canada
Posted: Wed Dec 05, 2007 10:01 am Post subject: Service Level Requirements gathering
here is a question regarding best practices for doing SLRs. A large client of ours is looking to gather and document SLRs for a company wide enterprise system. THe system has more than 10000 individual users and naturally we will need to be very careful indentifying our target inteview and workshop audiences in order to ensure everybody's interest is represented.
We have understanding regarding drivers and objectives of this initiative. My question is whether anybody can share their experience or best practices in conducting requirements gathering on such large scale. While we have already identified our approach and concrete steps we'll be taking, I am sure that we can always improve on that approach that we have selected and make some positive adjustments as we go along.
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