Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
· Home
· Content
· Feedback
· News
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account


The five ITIL books can be obtained directly from the publisher's website:

Or as downloadable PDFs: HERE

Current Membership

Latest: AguedaYu
New Today: 0
New Yesterday: 46
Overall: 228897

People Online:
Visitors: 133
Members: 0
Total: 133



Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.

Related Resources

Service related resources
Service Level Agreement

How to set up
IT Change Management
Process Info-Graphic

NOTE: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


Select Interface Language:

Please contact us via the feedback page to discuss advertising rates.

The Itil Community Forum: Forums

ITIL :: View topic - ITIL Practioner Course - IPSR ? IPRC ? IPAD ?
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

ITIL Practioner Course - IPSR ? IPRC ? IPAD ?

Post new topic   Reply to topic    ITIL Forum Index -> ITIL Jobs
View previous topic :: View next topic  
Author Message

Joined: Dec 16, 2007
Posts: 1

PostPosted: Sun Dec 16, 2007 9:42 pm    Post subject: ITIL Practioner Course - IPSR ? IPRC ? IPAD ? Reply with quote

Good Morning !

Its been two months since I have completed my EXIN ITILF EXAM. Unfortunately I wasn't able to get a 100% (scored 92%) Sad

So I figured I should progress onto a practitioners.. Cause I did get quite a rush after I saw the Green Pin, and I was yearning for more both in pride and knowledge!.. Smile

But the dilemma I face as a Junior ITILer is which perimeter to pursue:

ITIL Practitioner Support & Restore (IPSR)

ITIL Practitioner Release and Control (IPRC)

ITIL Practitioner Agree and Define (IPAD)

I am with a service desk now.. Well, so you can say that I currently and largely contribute to incident/problem/change management i.e., IPSR.

But I would like you to opine on what you think is best.. I'm not quite the programmer types so application development etc is not for me I suppose.. But I would like this one to rest with the professionals!

Thanks and God bless ! Very Happy
Back to top
View user's profile
Senior Itiler

Joined: Jan 03, 2007
Posts: 189
Location: Redmond, WA

PostPosted: Sun Dec 16, 2007 10:59 pm    Post subject: Reply with quote

I have trained both the IPSR and IPRC courses and I think the content (at least in the organization I used to work for) for the IPSR was more engaging for the students.

The students whose jobs involved working in the Release or Change process roles got value from the IPRC, but students whose job didn't directly perform Release or Change functions seemed to feel a little left out.

On the other hand, just about everyone in IT solves problems. It may be the "something is broke, let's fix it" variety, or the "there is a structural fault, we need to diagnose the underlying issue" variety. This being the case, almost all the students I taught had direct experience with how the IPSR course concepts could affect their work.

Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Jobs All times are GMT + 10 Hours
Page 1 of 1

Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003

Forums ©


Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.