Posted: Fri Jan 11, 2008 3:41 am Post subject: CMDM Question.
We have a number of server's that are to be decommissoned and removed from the Data Centre.These server's will never be used again.
Would it be standard practice to remove the server record from the CMDB or change the system status from "In Prodcution " to "Decommissioned for example.
Not sure what is best here.
Joined: Sep 16, 2006 Posts: 3527 Location: London, UK
Posted: Fri Jan 11, 2008 4:10 am Post subject:
What does your Configuration Management process say
That is why you are asking
What is being done with the servers ?
DO you plan to keep a record of how many servers have been decommissioned and then disposed.
Does the financial departments require tracking / audit trail for the devices
If the answer is no or I dont know,
what I would do is
1 - Change the state to decommissioned
2 - if a field is enable to archive record, set it to 1 year later if there is an assoicated date field
Once the servers have been disposed of
change the state to disposed and keep a record of where they went,
of course make sure the hard drives are properly wiped. Degauss and reformat them or destroy the hard drives _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
Joined: Jan 03, 2007 Posts: 189 Location: Redmond, WA
Posted: Fri Jan 11, 2008 5:06 am Post subject: Re: CMDM Question.
I would recommend that you flag them as decommissioned but leave the records in the CMDB. There may be other records such as Problem, Incident, or Change records that reference these CIs. By deleting them, you may be removing valuable information that other processes need for planning such as Capacity or Availability. Not to mention Problem Management's need for historical data in doing root cause investigation.
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