Change Advisory Board (CAB) makeup -

[Will]

Is there a Best Practice associated with CAB membership? Should it contain authoritative members (e.g. VP level) or a more technical membership (e.g. architects, lead designers, etc) or a combination? A combination makes sense to me, but then the body becomes so large nothing would ever be decided.
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Will Krongard
Change Management

[UKVIKING]

Will, to be honest. There should NOT be just 1 CAB.

There could be a network, application, Internal IT (PCside), etc with the respective board members that should discuss the relevant items

In an ideal world, which does not exist.

The Global Change manager should report to the VP/director of IT operation or at some level like that.

Then there should be divison, region or service or business unit Change Manager

The same tool should be used by every one (if possible).

There should be a Global Forward schedule of chaneg with all of the major events for environment

the global cm should deal with conflicts and changes/projects that tread on each other as well as define change windows for specific type of work so that the different divisions dont interfere with each

The core network changes shoudl have representation from the other groups - either the CM from the division or some sort of network Service management representation
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[Skinnera]

For me a single CAB should have the following attendees;

RFC presenters
User representatives
Technical representatives
Service Management representatives

The first one presents their Change; the second two review, question, and approve/reject based on their expert knowledge of the affected areas and technology involved; the final one is there to give the wider view of protecting service and/or accumulated risk.

Depnding on how big your org is, this could be anywhere from 5 - 35 people.

[UKVIKING]

To add to skinnera,

If you have 1 CAB like that, then the CAB and its membersmust have relevance to the decision to implement the change or not.

The Change Manager/team/admin shoul make sure that the filtering and criteria for all discussed changes is set at the appropriate level


THe CAB should discuss the 'important' high impact high risk change or ones that the Chaneg manager deems worthy
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[UrgentJensen]

I think CAB makeup should be kept to a minimum, especially on the guys... oh dear, I'm having a slow day.

[UKVIKING]

UJ,

I am a little upset. I was going to do that... but hey I thought nah... that was way too obviously

A little highlighter - yellow or green - would help the CAB members... on the paper work not their face
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[UrgentJensen]

Yeah Viking it was too good to miss. The boards need a bit of humour!

[Will]

Thank you everyone for your quick, witty and useful, replies they are most appreciated.
_________________
Will Krongard
Change Management

[UKVIKING]

So my question, Will, is that are you going to recommend CAB Makeup o not

I know a good beautician with good rates
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter