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ITIL :: View topic - ITIL template
huytran Newbie Joined: Dec 19, 2007 Posts: 1
Posted: Fri Dec 28, 2007 9:50 pm Post subject: ITIL template
I am looking for ITIL process templates such as ITIL Change Management, ITIL Capacity Management,..I also edit ITIL job description for my IT department. Please help me templates if possible. You can send it to me by firstname.lastname@example.org.
Mark-OLoughlin Senior Itiler Joined: Oct 12, 2007 Posts: 306 Location: Ireland
Posted: Fri Dec 28, 2007 10:16 pm Post subject:
have you had a look at the ITIl books which have something to get started?
Have you also looked at what you are currently doing and what you expect to be doing (guidance again from the ITIl books).
What I have done time after time is always different for each organisation. I can't simply cut and paste a template from one org to another. _________________ Mark O'Loughlin
ITSM / ITIL Consultant
MegaDuck Newbie Joined: Sep 28, 2007 Posts: 7
Posted: Wed Feb 13, 2008 2:43 am Post subject:
Building on what Mark said, the ITILv3 books have a lot of templates and example in the appendices. It would be very beneficial to review those as I have found them to be very helpful.
scar3face Newbie Joined: Nov 21, 2007 Posts: 13
Posted: Thu Feb 14, 2008 1:58 pm Post subject:
Get the books and create them youself.
There is no 'template' that fits all.
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