Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: MarciaOFly
New Today: 62
New Yesterday: 84
Overall: 154817
People Online:
Visitors: 61
Members: 3
Total: 64 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - Costing Root Cause and Corrective Action by Supplier/Vendor
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Costing Root Cause and Corrective Action by Supplier/Vendor

 
Post new topic   Reply to topic    ITIL Forum Index -> Problem Management
View previous topic :: View next topic  
Author Message
Liono
Newbie
Newbie


Joined: Jan 05, 2008
Posts: 12
PostPosted: Sun Feb 17, 2008 9:36 pm    Post subject: Costing Root Cause and Corrective Action by Supplier/Vendor Reply with quote
Has anyone provided a detailed breakdown cost of a Root Cause Investigation and its Corrective Action on a single Problem from an embedded partner/Supplier/3rd Parth/Vendor?

If so what accounting/ITIL measurements and metrics were used even if this was required to use with the Business Case?
Back to top
View user's profile
UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3333
Location: London, UK
PostPosted: Sun Feb 17, 2008 10:06 pm    Post subject: Reply with quote
No never did a detailed costing

As to accounting method, I aint an accountant but I would use the GAAP method
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Back to top
View user's profile
Liono
Newbie
Newbie


Joined: Jan 05, 2008
Posts: 12
PostPosted: Mon Feb 18, 2008 9:02 pm    Post subject: Reply with quote
Thanks for the reply.

Are there any good links or templates for the GAAP method and is it more of an American procedure?
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Problem Management All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem, sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops © 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.