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ITIL :: View topic - Calling on the community!
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Calling on the community!
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Will you help revise the FAQ and New User Guide?
Yes - count me in!
100%
 100%  [ 11 ]
Like the idea but I don't have time
0%
 0%  [ 0 ]
No, they can just search the forum
0%
 0%  [ 0 ]
Total Votes : 11

Author Message
winz
Itiler


Joined: Sep 27, 2006
Posts: 29

PostPosted: Tue Oct 17, 2006 3:09 pm    Post subject: Reply with quote

Anyone alive in here. No one seems to be responding.
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"Look at Frustration as a positive thing. It is the frustration that drives you to improve"
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itilimp
Senior Itiler


Joined: Jan 20, 2006
Posts: 172
Location: England

PostPosted: Wed Oct 18, 2006 5:09 am    Post subject: Reply with quote

Sorry, there is life here - it's just very busy right now Wink

I think the best location to publish our collated knowledge would be the ITIL Open Guide.

We can ask the Louise to sticky a 'New User Guide' post with links to this and key threads at the top of the forum, and also publish on the portal homepage.

In terms of content:

Winz: On the Incident management side, please could you dig through the forums and pull out common threads that deal with the same issue, then summarise the recommendations in them into one article.

If you could then e-mail it to itilimp at bigfoot dot com I'll edit it.

For the others that have said they'll help, which areas do you wish to take?
Remember this is about collating the issues that are raised time and time again and pointing new people in a direction (whether it's the 'right' direction or not I'm sure will be a topic for discussion!).

Thanks in advance.
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ITILadmin
Senior Itiler


Joined: Oct 19, 2004
Posts: 167

PostPosted: Wed Oct 18, 2006 5:48 am    Post subject: Reply with quote

itilimp wrote:
I think the best location to publish our collated knowledge would be the ITIL Open Guide.


Agreed. This is exactly the sort of initiative it was created for.

Everyone already has edit access to this, except for a few pages, which were locked because of vandalism. If anyone needs to edit one of these just shout here, and I'll open it for you.

I'll put a link in the Open Guide forum on here now.
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ITIL_Girl
Newbie
Newbie


Joined: Feb 20, 2008
Posts: 5

PostPosted: Wed Feb 20, 2008 6:54 pm    Post subject: Reply with quote

Hi,

I would like to help out on this initiative. I have a couple of brochures I made for the less than fortunate ones. Please let me know.

Very Happy
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ITILadmin
Senior Itiler


Joined: Oct 19, 2004
Posts: 167

PostPosted: Wed Feb 20, 2008 7:15 pm    Post subject: Reply with quote

ITIL_Girl wrote:
Hi,

I would like to help out on this initiative. I have a couple of brochures I made for the less than fortunate ones. Please let me know.

Very Happy


Hop over to the Open Guide (itlibrary.org). You can input new material for the public there: so long as it isn't copyright protected.

Louise
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Pascale_it
Newbie
Newbie


Joined: Dec 04, 2008
Posts: 2

PostPosted: Thu Dec 04, 2008 10:36 pm    Post subject: Reply with quote

Hi

i'm new as in the ITIL community, as in the opensource world.. so i have some difficulties to identify the "Wiki Admin" to contact to get access to all the pages of the ITIL Library.

Could you please give me some help on this?

Thank U in advance

Pascale
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ITILadmin
Senior Itiler


Joined: Oct 19, 2004
Posts: 167

PostPosted: Fri Dec 05, 2008 6:38 am    Post subject: Reply with quote

You already have access to all pages. At any one time though, perhaps 10% of pages are temporarily locked to prevent repeated vandalism by bots.

If you want to edit one of the specific pages and can't find the email address, you can use the contact page on this site and I will forward it (providing you are not trying to insert advertising of any sort, or links).

Louise
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DYbeach
Senior Itiler


Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Tue Dec 09, 2008 9:14 am    Post subject: Reply with quote

Can I help? I'm a Change specialist, so happy to work in with Viking
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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