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Posted: Fri Feb 22, 2008 11:05 pm Post subject: Version Control for MI
Guys,
I've got one this time...
The question is partly process and possibly technology specific, I'm mostly not sure about the latter of those two.
Scenario:
- A Crystal report development team doesn't have tight (if any) version control. The impact of this is that if they were looking to change a database then they wouldn't be 100% sure what reports might be affected. Yup, you read that right the first time!
- Reports are developed ad hoc and without business analysis having been done previously to structure the requirements. Therefore a new report is produced every time (creating hundreds).
- There is therefore enormous pressure on the team to churn out reports quickly and UAT is left solely to the customer to organise.
- Feedback from customers suggest the success reports being right first time is unsurprisingly very low.
What configuration/version data do I need to capture on change requests forms to make the team start addressing the versioning and structure of their back end management processes?
Is there anything Crystal specific I need to know or do generic principles still apply?
Joined: Sep 16, 2006 Posts: 3110 Location: London, UK
Posted: Mon Feb 25, 2008 10:29 pm Post subject:
In addition, i would screen capture the table relationship structure to see the relationships _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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