Posted: Mon Mar 03, 2008 5:53 pm Post subject: Proces manager / The Netherlands
A couple of minutes ago I created a new account for this site, after checking it this weekend! Looks great.
Reason why I signed up is that, hopefully, very soon I start as a procesmanager with a large and dynamic IT-service provider. Hopefully because I now entered the last fase: my salary! I have absolutely no reference on salaries in this area (in The Netherlands).
Does anybody know what salary ranges are common?
Here's who I am and what I 'know':
I'm certified ITIL Foundation, Practitioner and ASL. I've been working for 5 years in an ITIL environment and have helpt setup the ASL part and been working on implementing BiSL.
I also have a degree in information management.
The roles I had had (directly) nothing to do with ITIL/ASL or BiSL implementation but due to my background I was involved in the proces. Roles I had:
- Software developer
- Lead developer
- Team leader
Job (summary) description:
- design/ implementing change- incident and problemmanagement processes;
- design/ implementing new service support, service delivery processes;
- match customer SLA's with processes
- training employees
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