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ITIL :: View topic - Virtual or distributed service desk anyone?

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Virtual or distributed service desk anyone?

ITIL Forum Index -> The ITIL Service Desk

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sofo
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Joined: Mar 14, 2008
Posts: 1

Posted: Thu Mar 27, 2008 1:44 am Post subject: Virtual or distributed service desk anyone?

Hello does anyone work in an organisation where virtual or distributed service desk model is used? we are thinking of proposing this at my company and i'm interested in knowing the benefits. please let me know if the question is not clear thanks v much

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