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ITIL :: View topic - ITIL Job Descriptions
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ITIL Job Descriptions

 
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Mershp
Newbie
Newbie


Joined: May 25, 2004
Posts: 1

PostPosted: Mon Aug 02, 2004 5:14 pm    Post subject: ITIL Job Descriptions Reply with quote

Hi Al

Does anyone have copies of generic job descriptions for ITIL positions?

A respone asap would be most welcome

Thanks
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Roger
Itiler


Joined: Aug 02, 2004
Posts: 35

PostPosted: Tue Aug 03, 2004 8:45 am    Post subject: Reply with quote

Mershp

if you have them try looking in the Service Support and Service Delivery text books. Most process areas have a section about Roles and Responsiblities for the Process Manager. While it's not a complete JD it will give you some guidelines.

If you don't have the books, there is a link to book site on the www.itilcommunity.com (left hand side).
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