ITIL?

gogi · Newbie Joined: May 29, 2008 Posts: 6

Hey all,
I am Aravind,new to this forum and to ITIL,im persuing MBA right now,no work ex

I want to know what actually ITIL is...where is it used???

Can anyone help me in this regard

Thanking u all
Aravinddddddddd

m_croon · Posted: Fri May 30, 2008 7:01 am Post subject:

Hi Aravind,

Have you already:

* Searched existing threads on this forum where this question is already answered
* Googled on 'ITIL'
* Checked Wikipedia on ITIL
* Looked at sites from OGC, APMG, Exin etc.

I guess not, or you would not have asked this question. Somebody on MBA level ought to be able to do some searching by himself.

Good luck

gogi · Newbie Joined: May 29, 2008 Posts: 6

Heloo m_croon,
Thank you for the reply...
I have gone through the various threads,googled..etc.I thought of somebody helping me in giving some kinda real time exapmles.

I heard a lot that this course is actually taken by people of some high postion in the companies rather than freshers.So,i want to make my self clear whether is it worth to do such a course at this level.

How well this helps me in building my career???As per my enquiry,i have asked many of my friends...maximum didnt hear this "ITIL" even...so......

Diarmid · Posted: Fri May 30, 2008 2:43 pm Post subject:

ITIL is not a course and unless your work is in or borders on IT services then it is of peripheral interest to you. Look at the OGC site to get background. Or at itillibrarydotorg.
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

gogi · Newbie Joined: May 29, 2008 Posts: 6

What do u mean by that...do u mean that a person with no experience is not eligible to go on with ...ITIL

mnsmith · Posted: Fri May 30, 2008 6:14 pm Post subject:

ITIL can only succeed if it is embedded in an organisations culture. Therefore everyone from the Directory of IT, down to the guy who installs PCs needs an overview of ITIL and the best way to get this is via the foundation course.

I wouldn't recommend that someone with no experience goes on an ITIL course, unless they are wanting to work in an organisation that has at least heard of ITIL, otherwise it would be a waste of your time.

Hoep that helps
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Mick Smith
Change, Configuration and Release Manager

UKVIKING · Posted: Fri May 30, 2008 6:53 pm Post subject:

Gogi / Aravind

Why are you at an university studying for your MBA?

ITIL is an IT - computers, etc - body of work that gives order to how a IT Department should run its day-to-day etc endevours

You get certified at taking courses/exams etc in ITIL just like you would for SixSigma, PRINCE2, Accounting, Law, etc

It is useful if you are in IT - either as a technical person or as a managerial type

COmpany uses ITIL Best Practice to help them define and improve the service that comes from IT
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

Diarmid · Posted: Fri May 30, 2008 7:12 pm Post subject:

gogi,

UrgentJensen · Posted: Fri May 30, 2008 7:27 pm Post subject:

This is a wind-up surely.

UJ
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Did I just say that out loud?

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UKVIKING · Posted: Fri May 30, 2008 7:30 pm Post subject:

probably is and dont call me shirley
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

UrgentJensen · Posted: Fri May 30, 2008 7:32 pm Post subject:

"Son have you ever been in a turkish prison?"

Love that film.
_________________
Did I just say that out loud?

(Beige badge)

UKVIKING · Posted: Fri May 30, 2008 7:58 pm Post subject:

Do you have the vector victor
Do we have clearance clarence

Hospital what is that

That is a building for sick people but that is not important
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter


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