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ITIL :: View topic - Reboot - it serves me right!
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Reboot - it serves me right!

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Senior Itiler

Joined: Mar 04, 2008
Posts: 1894
Location: Helensburgh

PostPosted: Wed Jul 02, 2008 10:21 pm    Post subject: Reboot - it serves me right! Reply with quote

First off this is really John's fault, as you will all agree. But how many ITIL lessons can be learned?

JH mentioned professional networking; so I googled (it was either that or go straight to linkedin). And there he was - dotcom.

Nice piano music; so I left it running and went to linkedin. My PC crashed.


Nothing else I can do. For the sticklers among you it does serve as a print server for other PCs in the house, but that is irrelevant in this case.

Firefox applied its upgrade on load. It had warned me earlier. Okay just a slight delay.

Oh no!

Because of its upgrade, it did not restore my sessions. Half a dozen job prospects I might never find again. I might never get a job now.

Talk about unplanned, unavoidable change with hazardous business recovery.

Maybe I should run two machines for resilience?

Maybe I shouldn't listen to JH.

For sure reboots are dangerous.
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3597
Location: London, UK

PostPosted: Wed Jul 02, 2008 11:08 pm    Post subject: Reply with quote

And the Dark Lord of the Si(x)th strikes without warning
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Senior Itiler

Joined: Oct 07, 2007
Posts: 441
Location: Jakarta, INA

PostPosted: Thu Jul 03, 2008 12:12 am    Post subject: Reply with quote

Hi Diarmid,

Reading your post, if I'm not mistaken, reboot was an impact - not the main thing.
I agree that rebooting has risk but in your case, you can't put the blame on rebooting, because it's the only thing you can do with your crashed PC.

I feel sorry for the lost job prospects, there must be a way to recover your FD to retrieve the lost documents. Don't give up, mate!

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Joined: Mar 31, 2008
Posts: 34

PostPosted: Thu Jul 03, 2008 12:24 am    Post subject: Reply with quote

It is diarmids own fault.
He should have anticipated that his PC would eventually crashed and as a result of this humble risk analysis he should have eastablished a procedure or designed a software to take snapshots of his sessions every time a tab changed.

Either that, or he could simply use the history to study his outstanding web surfing skills in order to backtrack these (possibly) fantastic job prospects.
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Senior Itiler

Joined: Feb 28, 2006
Posts: 411
Location: Coventry, England

PostPosted: Thu Jul 03, 2008 12:27 am    Post subject: Reply with quote


There may be a way to get back your lost data - google for software called On track - this is superbe at recovering lost data even from 'deleted' data. the only requirement is that it has not had too many overwrites on the disk - starting to sound a bit geeky now - sorry!! Smile

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