Posted: Mon Jul 25, 2005 12:47 am Post subject: ICTIM Agreements
Does anyone have any ideas or experience developing agreements between the ICTIM processes of D&P, Deployment, Operations, and Tech Spt? Not sure an OLA fits, but can't find any other format or agreement type. As an example, how to (other than common sense) specify the restrictions on Deployment introducing variables into the production environment?
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