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Posted: Sun Aug 03, 2008 7:28 am Post subject: Upgrading to ITIL Expert
I am interested in finding out how V2 Service Managers are approaching the upgrade to ITIL Expert (the V2 to V3 Service Manager Bridge).
The investment to become a Service Manager is huge! Are people finding it a hard sell to get the time/money from their employer to take the required class?
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