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UKVIKING
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Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Tue Aug 05, 2008 1:01 am    Post subject: New Forum Reply with quote

ITIL Admin,

Has there been any requests for an additional forum

Service Delivery topics are slowing starting to pop up

Service Delivery (v2)

Discussions about Capacity, Service Level, Availability, Contigency and Financial for IT should be posted in here
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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ITILadmin
Senior Itiler


Joined: Oct 19, 2004
Posts: 167

PostPosted: Tue Aug 05, 2008 5:15 am    Post subject: Reply with quote

Hi....

Difficult one that: I'll open it up for wider debate.... hopefully folks will chip in with their opinion.

We've hesitated to add more specific v2 topics because... well.... because they are v2.

Retrospectively we should have done it years ago. My fault! But now?

What does everyone reckon?
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DYbeach
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Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Tue Aug 05, 2008 10:18 am    Post subject: Reply with quote

Hi Admin
Do it (please) People's work still revolves around those disciplines and there is abviously a requirement
thanks
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DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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Ed
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Joined: Feb 28, 2006
Posts: 411
Location: Coventry, England

PostPosted: Tue Aug 05, 2008 4:56 pm    Post subject: Reply with quote

I'd agree with the guys Please do it!

Given that many companies will not move to V3 as they see little if any benefit, and the exams are yet to be withdrawn, this says that V2 is alive and well (sort of)
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Ed
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Tue Aug 05, 2008 5:00 pm    Post subject: Reply with quote

Specific titles? Exactly as the books?


What about v3... any from there yet?
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Tue Aug 05, 2008 5:25 pm    Post subject: Reply with quote

I think for Now

Just Service Delivery (set) - as a Forum. I dont think we need 5 new forums

The issue about V3

The V3 disciplines that dont meet the current forums could be included in a new forum but i have not seen any posts about it
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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UrgentJensen
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Joined: Feb 23, 2005
Posts: 458
Location: London

PostPosted: Tue Aug 05, 2008 7:21 pm    Post subject: Reply with quote

John,

I think V3 get's a few mentions. The thing about forums is that they're self fulfilling; if you create one, people will chat on it. Do do we need a V3 forum? Probably because there's no point living in denial of it's existence!

If I were restructuring the forums I'd have:

Service Support (I, P, C etc.)

Service Management (A, Cap, SM etc)

V3, book six and other new/connected thinking

Training/Cert

Jobs

So quite minimal but simple.

UJ
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Wed Aug 06, 2008 9:16 pm    Post subject: Reply with quote

So... Service Delivery as a generic forum... and leave the other forums to morph over time into v3?

That seems to strike the balance at present.
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Wed Aug 06, 2008 9:55 pm    Post subject: Reply with quote

yea...

I think that is a good plan
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Ed
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Joined: Feb 28, 2006
Posts: 411
Location: Coventry, England

PostPosted: Thu Aug 07, 2008 4:23 pm    Post subject: Reply with quote

I agree

I also like the idea that the Service Delivery Forum could, over time, itself morph into more distinct forums.
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Ed
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UrgentJensen
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Joined: Feb 23, 2005
Posts: 458
Location: London

PostPosted: Thu Aug 07, 2008 5:48 pm    Post subject: Reply with quote

I agree Delivery/Support can be as one, but disagree about letting forums 'morph'.

If this is an ITIL dedicated forum, why avoid acknowledging the new version?

UJ
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Thu Aug 07, 2008 9:13 pm    Post subject: Reply with quote

UrgentJensen wrote:
I agree Delivery/Support can be as one, but disagree about letting forums 'morph'.

If this is an ITIL dedicated forum, why avoid acknowledging the new version?

UJ


By 'morph' I meant allowing the forums to evolve at their own pace.

It is not an issue of avoiding anything, just enabling the natural debate to shift turf as the new version is taken up.
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Thu Aug 07, 2008 9:20 pm    Post subject: Reply with quote

The forum is now up and ready for posting....
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