Service Asset and Configuration Management in V3

[ChasingSleep]

Hi,

ITIL V3 changed the name of the Cfg mgm process to Service Asset and Configuration Management process.

But if you take a closer look, the activities are the same from V2. It basically deals with identifying, controlling and auditing CIs in the CMDB.

All other activities related to asset management (procurement, license control, etc) are suggested but not described.

So, it seems they changed the name, but asset management is still out of the scope of configuration management and even of ITIL...

What do you think?

Regards

[UKVIKING]

And

They changed service delivery and service support to

service opertations
service transition
service planning

etc etc

the processes themselves matter and how they are used rather than how they are grouped
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[ChasingSleep]

[UKVIKING]

The powers that be basically kowtowed to the business buzz word and mba types to organize the concepts in a different arena

granted service support and service delivery were strictly

i personally think they over reached
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter