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Heat Newbie


Joined: Nov 23, 2008 Posts: 2
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Posted: Mon Nov 24, 2008 4:02 am Post subject: Heat 8.x ITIL Compliance |
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Is Heat ITIL compliant? |
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Diarmid Senior Itiler

Joined: Mar 04, 2008 Posts: 1894 Location: Helensburgh
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Posted: Mon Nov 24, 2008 3:43 pm Post subject: |
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What does "ITIL compliant" mean? _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718 |
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pel Itiler

Joined: Mar 31, 2008 Posts: 34
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Posted: Mon Nov 24, 2008 6:06 pm Post subject: |
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And what is Heat? You? |
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UKVIKING Senior Itiler

Joined: Sep 16, 2006 Posts: 3590 Location: London, UK
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Posted: Mon Nov 24, 2008 6:27 pm Post subject: |
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ITIL Compliant does not exist
Neither is ITIL certified for tools
ITIL Certification is merely for people _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter |
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UrgentJensen Senior Itiler

Joined: Feb 23, 2005 Posts: 458 Location: London
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Posted: Mon Nov 24, 2008 7:22 pm Post subject: |
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I AM HEAT 8.1!!
YOU WILL BOW DOWN AND OBEY ME FOR I AM ITIL COMPLIANT!! _________________ Did I just say that out loud?
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UrgentJensen Senior Itiler

Joined: Feb 23, 2005 Posts: 458 Location: London
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Posted: Mon Nov 24, 2008 7:28 pm Post subject: |
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I have checked the good book (book 6) and here is what is currently deemed ITIL compliant:
Heat 8.1 - but not 8.2
Remedy - Redux edition
HPSM - the directors version
Nintendo Wii
My Timex watch
The carrots at the back of my fridge
two monkeys and a chipmonk
The Titanic
Ghandi
Jay-Z
The Queen of Denmark
The pidgeons in Trafalgar Square
My Nan.
That is all.
UJ _________________ Did I just say that out loud?
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UKVIKING Senior Itiler

Joined: Sep 16, 2006 Posts: 3590 Location: London, UK
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Posted: Mon Nov 24, 2008 8:43 pm Post subject: |
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I have checked the 6th book and the section you are reading is not ITIL compliant and of course you missed the second page.
ITIL Compliant
Chocolate chip cookies
Ales, Porters and Stouts
Single malt whiskies
Non ITIL Compliant
Drinks with flowers or fruit _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter |
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UrgentJensen Senior Itiler

Joined: Feb 23, 2005 Posts: 458 Location: London
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Posted: Mon Nov 24, 2008 9:02 pm Post subject: |
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My book says 'this page is intentionally left blank'. _________________ Did I just say that out loud?
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UKVIKING Senior Itiler

Joined: Sep 16, 2006 Posts: 3590 Location: London, UK
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Posted: Mon Nov 24, 2008 9:53 pm Post subject: |
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Hm...
You have the talking version ...
I dont _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter |
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UrgentJensen Senior Itiler

Joined: Feb 23, 2005 Posts: 458 Location: London
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Posted: Mon Nov 24, 2008 11:12 pm Post subject: |
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Yes because I'm deaf in both eyes. _________________ Did I just say that out loud?
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UKVIKING Senior Itiler

Joined: Sep 16, 2006 Posts: 3590 Location: London, UK
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Posted: Tue Nov 25, 2008 12:44 am Post subject: |
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I see said the blind man
I heard that said the deaf mute
Look over there , said the quadrapelic pointing in my direction. _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter |
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UrgentJensen Senior Itiler

Joined: Feb 23, 2005 Posts: 458 Location: London
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Posted: Tue Nov 25, 2008 12:54 am Post subject: |
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I've got auditors in today, so just trying to stay sane. And wondered what this might look like with a load of arrows on it.
Oh, like that... _________________ Did I just say that out loud?
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