Calling on the community!

winz · Itiler Joined: Sep 27, 2006 Posts: 29

Anyone alive in here. No one seems to be responding.
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"Look at Frustration as a positive thing. It is the frustration that drives you to improve"

itilimp · Posted: Wed Oct 18, 2006 5:09 am Post subject:

Sorry, there is life here - it's just very busy right now Wink

I think the best location to publish our collated knowledge would be the ITIL Open Guide.

We can ask the Louise to sticky a 'New User Guide' post with links to this and key threads at the top of the forum, and also publish on the portal homepage.

In terms of content:

Winz: On the Incident management side, please could you dig through the forums and pull out common threads that deal with the same issue, then summarise the recommendations in them into one article.

If you could then e-mail it to itilimp at bigfoot dot com I'll edit it.

For the others that have said they'll help, which areas do you wish to take?
Remember this is about collating the issues that are raised time and time again and pointing new people in a direction (whether it's the 'right' direction or not I'm sure will be a topic for discussion!).

Thanks in advance.

ITILadmin · Senior Itiler Joined: Oct 19, 2004 Posts: 162

ITIL_Girl · Newbie Joined: Feb 20, 2008 Posts: 5

Hi,

I would like to help out on this initiative. I have a couple of brochures I made for the less than fortunate ones. Please let me know.

Very Happy

ITILadmin · Senior Itiler Joined: Oct 19, 2004 Posts: 162

Pascale_it · Newbie Joined: Dec 04, 2008 Posts: 2

Hi

i'm new as in the ITIL community, as in the opensource world.. so i have some difficulties to identify the "Wiki Admin" to contact to get access to all the pages of the ITIL Library.

Could you please give me some help on this?

Thank U in advance

Pascale

ITILadmin · Senior Itiler Joined: Oct 19, 2004 Posts: 162

You already have access to all pages. At any one time though, perhaps 10% of pages are temporarily locked to prevent repeated vandalism by bots.

If you want to edit one of the specific pages and can't find the email address, you can use the contact page on this site and I will forward it (providing you are not trying to insert advertising of any sort, or links).

Louise

DYbeach · Posted: Tue Dec 09, 2008 9:14 am Post subject:

Can I help? I'm a Change specialist, so happy to work in with Viking
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DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell


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