Joined: Dec 22, 2008 Posts: 36 Location: Wakefield, West Yorkshire, UK
Posted: Wed Dec 31, 2008 1:35 am Post subject: Quote Of The Day
Whilst replying in this post I was reminded of some gems we had in my days on the Service Desk. Seeing as it's Christmas I thought a little festive cheer might not go amiss:
Service Desk Operator: “I’ve reset your password to abcdefg, lowercase”
User: “Is that hyphen lowercase?”
Service Desk Operator: “To logon, do you click on the “d” for Dacoll icon?
User: No, I click on the backwards “b”
Service Desk Operator (talking a user through the self cleaning routine on a Cannon BJ300 printer): “Can you press the MICRO UP arrow”
User: "Is that the arrow pointing up?"
Service Desk Operator: “I’ve reset your password to abcdefg”
User: “Can I enter that in any order ??”
User: “There’s a message on my screen saying all the systems will be going off at 14.30. What time are the computers going down?”
User: “My mouse is faulty”
Service Desk Operator: “You need to get a new one from your admin.”
User: “Is that in MY COMPUTER?”
Service Desk Operator: "Have you got a ‘Tiny’ computer?"
User: "No! It’s about normal size".
Service Desk Operator: “Can you hold ALT and F4”
User: “Where’s the HOLD key?"
Service Desk Operator: "Is it a Dell?”
User: “No, It’s Tracy”
User: “The system won’t accept the date I’m inputting”
Service Desk Operator: “What date are you putting in ??”
User: “30th February “
User: “I’ve forgotten my password"
Service Desk Operator: "OK then, what's your Employee Number?"
User: "I've forgotten that as well!"
Service Desk Operator: "OK then, what's your surname?"
User: "Can you retrieve deleted Lotus Notes messages?"
Service Desk Operator: "Yes, when did you delete them?"
User: "Over the last two years"
User: "“I need to send a letter to Saudi Arabia. I’ve typed it on Word. What key do I press to convert it into Arabic?”
User: "I've been asked to change my password on Lotus Notes. What should I use as a password?
Service Desk Operator: "Anything as long as it's 8 characters"
User: "Can I use my name?"
Help Desk Operator: "What’s your name?"
Joined: Sep 16, 2006 Posts: 3568 Location: London, UK
Posted: Wed Dec 31, 2008 1:50 am Post subject:
a lot of these can be found at rinkworks dot com slash stupid
i go there for giggles
my fav is the following
user: my computer is not recognising my printer. i even have the monitor lookoing at the printer and it still does not recognize .... _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum