Posted: Fri Jan 09, 2009 8:44 pm Post subject: Configuration Process
We have a change process and configuration management plan and I would like to map out at very much a high level, like a workflow diagram, a configuration management process.
Does anyone have any diagrams or can they point me to any industry documentation which shows a typical configuration process as I have never seen one? I have read all the ITIL literature, studied all the change, release and config exams but I have not see what a configuration process looks like.
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