SLM Sample Report Needed

UrgentJensen · Posted: Tue Feb 10, 2009 10:28 pm Post subject:

There's a weird perception on this forum that you should feel obliged to help.

It's a forum, you say your piece and that doesn't have to be helpful. As it happens being 'unhelpful' usually tries to stimulate the lazy person towards thinking/acting for themselves.

I suspect most people have worked hard for their careers and experience so why should you just hand it over to someone anonynmous and lazy?

At best 'on demand' answers dull the mind of the next generation.

UJ
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BorisBear · Posted: Tue Feb 10, 2009 10:33 pm Post subject:

If I had a template worth putting my name to I would gladly give him a copy. If he wants to leave his email address I will help him to put one together.

Everyone has to start somewhere and its the point where you're sat staring at a blank page that is the most difficult part. We all prosper through shared knowledge and products particularly in the IT world. This forum is based on technology available as freeware.

You seem to take particular glee at flaming people for asking for help. I don't deny that you have probably helped people along the way but I don't see why you can't just turn the other cheek if you don't think someone is worthy of help.

I have said much of this before so I won't labour the point other than to say that fora like these are for sharing knowledge, opinions and expertise and the more sharing the more popular they become. If we savage everybody who needs help then you will end up talking to yourself.

BorisBear · Posted: Tue Feb 10, 2009 10:39 pm Post subject:

UKVIKING · Posted: Tue Feb 10, 2009 10:41 pm Post subject:

Boris

I abhor people who; instead of engaging brain and trying to do something or attempting to do so and then asking for help / assistance - which I will gladly help; merely expect that I do their initial work for them.

I had no issue Boris helping that person - studentBE in the other forum.
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BorisBear · Posted: Tue Feb 10, 2009 10:46 pm Post subject:

asrilrm · Posted: Tue Feb 10, 2009 10:54 pm Post subject:

Boris,

You need to understand there are more than just helping, like giving fish or fishing rod.
Viking's first reply - asking if Ala has attended ITIL course was quite valid but Ala didn't answer.
Why I say it was valid?
Because I've experienced handing a template to a friend who didn't have any ITIL background and what happened next was quite annoying.
He started asking further questions like "could you tell me why you put this here?", "what's that for?"

But my main concern was the way Ala asked (by removing confidential data and amending the template)

I hope I'm clear enough.

BorisBear · Posted: Tue Feb 10, 2009 11:21 pm Post subject:

UrgentJensen · Posted: Tue Feb 10, 2009 11:29 pm Post subject:

Asil,

Fish/fishing rod - good description.

Most of the templates people need can be found on a search engine, so what value-add is this site if it's just a prescription service.

UJ
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BorisBear · Posted: Tue Feb 10, 2009 11:35 pm Post subject:

UKVIKING · Posted: Tue Feb 10, 2009 11:58 pm Post subject:

Boris

So you leave paris hilton, katie price and the Z list girls alone then ?

or are you talking about the beverage challenged types that sit outside a bar ?

....wait I resemble that one

the latter not the former

And BorisBear... I do take your point though.

I do try to be helpful ... but this one smelled to me

1 - congolmerate
1 - many business
1 - cant find a SLM report / google

Why could he (?) not find one within his company ..if it is a congolmerate with 100+ IT users and many businesses..... shirley some one else would have written / produced /developed a SLM report

And the ITIL question were valid because the RED book has a SLM report in the annex
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Change Management is POWER & CONTROL. /....evil laughter

BorisBear · Posted: Wed Feb 11, 2009 12:09 am Post subject:

UKVIKING · Posted: Wed Feb 11, 2009 1:21 am Post subject:

BorisBear

A community means that the members of the community work together to do things and share and help each other and communicate what they have done and what they need

There have been posters that said....

I have done this that and the other... I think I can do it better but I am stuck .....

We (the community) provide suggestions - some valid some not so and ask questions about the level of the knowledge of that particular poster's experience in ITIL or IT in general. Then we frame our answers / responses / suggestions that way

that is a community and that is how it is done

Ancedote / example : This is a farming community vice ITIL community

A new farmer comes up to a bunch of old timers or established farmers.
He says... I have planted some seeds but the seed get eaten by the birds. My scarecrows and noise makers are not working ... Is there something else I can do.

The other famers will give him suggestions / pointers / snide and silly remarks. and hopefully ... he learns and gets his seeds planted.

[this is what we do here as well]

Another person comes by and says. I have been farming for 10 years. Can one of you come over and plant these seeds for me or give me your hired help to do so as I don t know how to plant these successfully.
[that is what ALA said - paraphrased and exampled]

But I think there is enough on this issue. ALA, like Elvis, has left the building
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UrgentJensen · Posted: Wed Feb 11, 2009 1:21 am Post subject:

BorisBear · Posted: Wed Feb 11, 2009 1:36 am Post subject:

UrgentJensen · Posted: Wed Feb 11, 2009 1:51 am Post subject:

Yeah I agree it can seem a bit too hostile, I don't really think it's needed to that degree, but I stand by my original post.

Do you think it was agressive?

I thought it was observational if somewhat frustrated. It wasn't even really aimed at the guy that started this thread, just the slow and increasing pull of grabbing hands.

Also, this forum caters for job advertisements and because of the nature of the subject matter you'll get a fair percentage of consultants frequenting the site. The knowledge that is being grabbed at is effectively their bread and butter.

I am not a consultant as it happens and perhaps that's why I'm vociferous but a little less agressive. And delirious without my pills.

I'm not justifying an agressive attitude either, but you can't expect more than what you get here in terms of a free 'service'.

UJ
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