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Posted: Thu Feb 05, 2009 7:25 pm Post subject: EXIN-Exams cheating me?
Be low is the communication between I and EXIN-EXAMS. At starting they said the certificate will be arrived in 6 weeks, after 6 weeks they said new policy is not send out hard copy of certificate???
Unbeleiveable!!!
Dear Tan,
From January 2009 our policy on sending certificates has changed significantly: we will no longer send out hardcopy certificates to candidates, but be of service by sending you a softcopy PDF, which can be printed at your convenience and will count as a valid document. We have several reasons for this change in policy, including environmental considerations.
Best regards,
Sophie Bax
Servicedesk EXIN
23-01-2009 02:43 PM Sophie Bax:
Dear Tan,
We don't send certificates by courier. Normally we allow up to 6 weeks for mail to Vietnam.
Best regards,
Sophie Bax
Servicedesk EXIN
23-01-2009 09:40 AM Sophie Bax:
Dear Tan,
Your certificate was sent to you on 19-12-2008 to the following address:
P201, tap the 125C, ngo Hoa Binh 7
Khoa Minh Khai
Hanoi
Vietnam
Your EXIN ID:612078
Attached you can find your certificate in PDF file.
Best regards,
Sophie Bax
Exin Servicedesk
[SLA:22-01-2009 12:21 PM Sophie Bax:
Dear hanoistyle,
I was not able to locate you in our system. Could you please fill out the attached request form to provide me with more info on you.
We trust we have informed you sufficiently. If you have any further questions, do not hesitate to contact us. Please always mention the incident number in your message.
Kind regards,
Sophie Bax
Servicedesk EXIN
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It is now over 6 weeks. Can you help to check and advise how can I receive
the certificate?
Thanks,
Tan.
On Fri, Jan 23, 2009 at 8:45 PM, wrote:
> 23-01-2009 02:43 PM Sophie Bax:
>
> Dear Tan,
>
> We don't send certificates by courier. Normally we allow up to 6 weeks for
> mail to Vietnam.
>
> Best regards,
>
> Sophie Bax
> Servicedesk EXIN
>
>
>
> 23-01-2009 09:40 AM Sophie Bax:
>
> Dear Tan,
>
> Your certificate was sent to you on 19-12-2008 to the following address:
>
> P201, tap the 125C, ngo Hoa Binh 7
> Khoa Minh Khai
> Hanoi
> Vietnam
>
> Your EXIN ID:612078
>
> Attached you can find your certificate in PDF file.
>
> Best regards,
>
> Sophie Bax
> Exin Servicedesk
From January 2009 our policy on sending certificates has changed significantly: we will no longer send out hardcopy certificates to candidates, but be of service by sending you a softcopy PDF, which can be printed at your convenience and will count as a valid document. We have several reasons for this change in policy, including environmental considerations.
Joined: May 25, 2008 Posts: 413 Location: Sydney, Australia
Posted: Fri Feb 06, 2009 8:38 am Post subject:
It's also rude and slack imho. We pay enough! Recycled paper is fine. Hope they are listening _________________ DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)
"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
Considering the cost of each exam is £100, you would think that they could afford a piece of paper, an envelope and a stamp! ISEB still send out certificates, but also try and get yo to go for a wooden plaque with it on for your wall. Considering I have to sit every single exam, in order to teach it, and the bottom has fallen out of the training market, due to the perfect storm of a credit crunch and a set of confusing new exams, I am starting to wish I had gone for that option - I could have burnt them to save on my gas bill _________________ Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
May I suggest that you take the Service Design Book, open it at page 31 (actually any page will do) and lay it on your living room floor. The hot air rising from this book will provide you with a reliable source of warmth throughout the winter months.
May I suggest that you take the Service Design Book, open it at page 31 (actually any page will do) and lay it on your living room floor. The hot air rising from this book will provide you with a reliable source of warmth throughout the winter months.
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