Posted: Mon Mar 02, 2009 11:32 pm Post subject: Customer focused
If OGC was really customer focused they already implemented an information flyer send along with the certificate with information on what the possibilities are after the foundation or pay attention on this topic at the end of a training session. Especially looking at the number of returning questions this is really a gap.
I believe they can raise the number of people who go for the next level. As today there seems to be a major boundary.
Bye bye _________________ Misuno
Green ITIL V1 - V3
It is a pitty there are no rules on this for the training companies.
It would help a lot of people, it would stimulate people to continue in ITIL as many IT companies want to certificate all their staff in foundation.
And last but not least, isn't itil focussing on customers/business? weeeelllll, in this training scenario we are the business (o;
bye bye! _________________ Misuno
Green ITIL V1 - V3
Joined: May 25, 2008 Posts: 413 Location: Sydney, Australia
Posted: Fri Mar 06, 2009 8:11 am Post subject:
I was kind of wondering what percentage of people who have Foundation ended up doing more practitioner certification and beyond. My course co-ordinator reckons that less than 5% get practitioner and maybe 1% go for manager and expert.
From the perspective of someone who is (hopefully) going to be practitioner certified in the next month or 2, this is a good thing _________________ DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)
"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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