The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - ITIL V2 Manager Exam
Mark-OLoughlin Senior Itiler Joined: Oct 12, 2007 Posts: 306 Location: Ireland
Posted: Sat Apr 18, 2009 12:42 am Post subject:
I don't think the exam will probe for chaos analysis. If you know the content fo the study material and the books and can contribute real world experience you should be ok.
If you actually did chaos analysis you could talk about is where relevant - if you have never come across it - don't worry, forget about it and focus on other area that you can work into your answers.
Good Luck. _________________ Mark O'Loughlin
ITSM / ITIL Consultant
Black_bear Newbie Joined: Dec 21, 2008 Posts: 14
Posted: Sat Apr 18, 2009 3:45 am Post subject:
But what is chaos analysis? I don't want to know about it for an exam - I want to know whether I can use it at work
himatech Newbie Joined: Apr 13, 2008 Posts: 1
Posted: Tue Dec 29, 2009 2:34 am Post subject:
I hope you did well in the exam...
Do you remember any of the questions of the exam?
My exam is in two weeks on the same case study (LDC).
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3584 Location: London, UK
Posted: Tue Dec 29, 2009 2:40 am Post subject:
the questions on your exam are as follows
are you a complete or incomplete idiot ?
Do you routinely try to cheat on exams ? _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.