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ITIL :: View topic - You shouldn't laugh
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You shouldn't laugh
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Wed May 20, 2009 6:50 pm    Post subject: Reply with quote

"ITIL Problem Manager - Neg - Midlands
...ITIL evangelist required to undertake a contract to design and implement a problem management framework...
Working on a project basis you will undertake route cause analysis"

John would struggle with this perhaps? Twisted Evil

But I fancy being an evangelist Cool
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Wed May 20, 2009 9:28 pm    Post subject: Reply with quote

I can see you as the evangelist for

M4 take the M4
exit 3

-----
Route cause analysis indeed
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Lincoln
Newbie
Newbie


Joined: May 26, 2009
Posts: 2

PostPosted: Tue May 26, 2009 11:26 pm    Post subject: Reply with quote

I am new to this forum. I joined because I am very interested about this community. I hope you will welcome me here. I want to be part of the Itil Community.

Very Happy Thanks

Simulation pret immobilier
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Wed May 27, 2009 12:44 am    Post subject: Reply with quote

We dont really welcome people

Usually what happens is the newbie will ask

'how can I find ...'
or
'I want to be a conslutant ... how can I ?'
'Can any one tell me where I can get ITIL foundation training in insert city / country'

Our first response if this came from you would be

UKVIKING: Ever hear of yahoo or how to search the internet
SWISSTONY: try google
DIARMID: Dont worry UKVIKING's bark is as bad as his byte

Etc

We have no problem answering questions with questions to get clarity

The most common answer we give is

IT Depends

When you ask a question, try to ask a whole question

like

I am interested in ITIL expert I have done the foundation and I am aware of the courses in between... I am in still in university... should I get experience or certification first ?

What questions we will answer is ... i am stuck or I am unsure

what we wont answer with the answer are

I am too lazy to do x,.... can you provide me with x,....

BTW: Welcome to the forum.

Check out in miscellaneours... the Sixth book
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Lincoln
Newbie
Newbie


Joined: May 26, 2009
Posts: 2

PostPosted: Wed May 27, 2009 3:02 am    Post subject: Reply with quote

Okay. Got it.

I will do that UKVIKING.

Thanks


Simulation pret immobilier
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Fri Jun 05, 2009 6:42 pm    Post subject: Reply with quote

I think this is just a typo but ...

"... you will be responsible for Service Centre in a process perspective, and to dive through ITIL across the business."

... perhaps it is as meaningful (or meaningless?) a metaphor as that intended.

I can swim but there was no ITIL certification when I started out.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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