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AlphagamerTyson
Newbie
Joined: Dec 13, 2006
Posts: 14
Location: Belgium
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 Posted: Wed Oct 10, 2007 4:12 am Post subject: Change Models ? |
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V2 Change Mgt states that Change Mgt process can be made more adoptable amongst others by using change models.
However the different books I have read (and read and read) so far remain pretty vague as to what such a model should look like...
I wondered if there was anyone here who
1/ has seen change models use
2/ could give me more information about what it should look like ?
Many thanks in advance, |
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thechosenone69
Senior Itiler
Joined: Jun 06, 2007
Posts: 268
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| Posted: Thu Jul 02, 2009 1:20 am Post subject: |
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Hi,
Can someone shed light on this topic.
Kind regards,
A |
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Irie
Newbie
Joined: Jul 06, 2009
Posts: 1
Location: germany
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| Posted: Mon Jul 06, 2009 8:06 pm Post subject: |
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hi,
my mentor explained me the term change model as a kind of template, which pre-fills some of the fields of the mask to register the change.
i hope this isn't too wrong. 
greetings from germany |
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BorisBear
Senior Itiler
Joined: Mar 10, 2008
Posts: 401
Location: Sunderland
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| Posted: Mon Jul 06, 2009 9:46 pm Post subject: |
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| Change Models in v2 terms refers to standard repeatable changes that come with some level of pre-approval (we have done it many times before, its tried and tested and so we don't need to impact assess it again). The requester still completes the paperwork (possibly after the change) but they don't need to go through the usual rigours of impact assessment and approval that a normal change would go through. |
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thechosenone69
Senior Itiler
Joined: Jun 06, 2007
Posts: 268
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| Posted: Tue Jul 07, 2009 7:14 pm Post subject: |
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| so its more of an old RFC that is used again for a similar change? |
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Diarmid
Senior Itiler
Joined: Mar 04, 2008
Posts: 1883
Location: Newcastle-under-Lyme
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| Posted: Wed Jul 08, 2009 12:02 am Post subject: |
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| thechosenone69 wrote: | | so its more of an old RFC that is used again for a similar change? |
Not really. For it to be repeatable without full CAB process, there need to be defined the criteria and circumstances for allowing it and where the approval/authorization is in each instance. There might be exclusions (e.g. patch installation, but not for firewall servers and not for applications A and B) or additional rules for certain instances.
There also needs to be a stringent review process to ensure the ongoing viability of the arrangement.
Of course you need full CAB approval to set it up.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718 |
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Sunny60in
Newbie
Joined: Jul 09, 2009
Posts: 15
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| Posted: Thu Jul 30, 2009 6:24 pm Post subject: |
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1. I have seen change model concept in ARS by Remedy.
A Change Model defines a pre-defined set of steps or processes that will be followed for a particular type of change. The Change Model can also predefine risk, impact, urgency and classifications. |
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