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ITIL foundation
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Joined: Aug 25, 2009
Posts: 4

PostPosted: Mon Sep 07, 2009 4:33 pm    Post subject: Thanks Reply with quote

Thank you all for sharing. I look into the information provided by you all. Sometimes it scares me to post the queries in Forums.

Once again thanks to all.
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3584
Location: London, UK

PostPosted: Mon Sep 07, 2009 5:48 pm    Post subject: Reply with quote


This forum is to discuss ITIL etc. The gurus/senior types - like myself - expect people to put a little effort before they come to the forum asking questions.

there is a vast difference between

I want to know all about ITIL. Give me the information


I want to know all about ITIL. I have gone to the following sites (list of sites).... but I dont know whether ITIL will benefit me as I am (describes job)

The first one did not spend any effort at all and wants all of the info presented to them - the reaction from the forum is swift and painful but not abusive

The second did spend time and effort and requires clarification. The forum's reaction will be different.
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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