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ITIL :: View topic - V3 Service Offerings and Agreements - info required
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V3 Service Offerings and Agreements - info required

 
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owbi
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Joined: Sep 08, 2009
Posts: 2

PostPosted: Tue Sep 08, 2009 8:10 pm    Post subject: V3 Service Offerings and Agreements - info required Reply with quote

Hi all - First post here so pls be kind .....

I am due to sit the V3 SOA exam, I am using the official Service Design book and the Key Element Guide SOA book along with the Art of Service Exam Prep study Guide. Can anybody suggest any further reading???? ... especially any material that provides example 'test' questions !!!!

Thanks in advance for any and all responses ....
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DYbeach
Senior Itiler


Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Wed Sep 09, 2009 9:57 am    Post subject: Reply with quote

You could pray and also get a bookmaker to set up some bets for you.
That way you have both bases covered
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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owbi
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Joined: Sep 08, 2009
Posts: 2

PostPosted: Fri Sep 11, 2009 10:44 pm    Post subject: Reply with quote

That was extremely helpful ..... still sore from losing the Ashes I see .....
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DYbeach
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Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Fri Sep 11, 2009 11:04 pm    Post subject: Reply with quote

talk about opening not-so-old wounds....
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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