Trend analyse and problem management!

[Parajuli]

Hi,

Can you please explan me what is a trend analyse and how can I do trend analyse for open problems.

I am little confuse - where to start!!!!!

/Parajuli

[UKVIKING]

Trend analysis is as follows

Monday - I wake up. I have coffee. I walk down the road drinking my coffee. I trip over the speed bump. I spill my coffee
Tuesday - I wake up. I have coffee. I walk down the road drinking my coffee. I trip over the speed bump. I spill my coffee
Wednesday - I wake up. I have coffee. I walk down the road drinking my coffee. I trip over the speed bump. I spill my coffee
Thursday - I wake up. I have coffee. I walk down the road drinking my coffee. I trip over the speed bump. I spill my coffee
Friday - - I wake up. I have coffee. I walk down the road drinking my coffee. I trip over the speed bump. I spill my coffee

repeat for six month

I know have enough data to determine there is a trend.

What is the trend

What do you think the phrase trend analysis means

separately the words have a distinct meaning
together the individual words' meaning

Trend analysis is used in the stock market, football betting and all sorts of activity

In addition, you can consider statistics as part of trend analysis
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[BorisBear]

[Parajuli]

So basically it is analysing the data, is it correct?

I.e. If Incident manager create an outlook problem (can’t synchronized mail) – then you look how often users are affected with this issue/problem.

[UKVIKING]

Parajuli

yes, it is

but the hard part is coming up with useful information

like teh statistics

most people suffer injuries with 5 miles of their home.

If you never go home, you should be ok?
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[Diarmid]

To paraphrase John:

The purpose of trend analysis is to help you to anticipate the future. So once you have observed an apparent trend (I mistyped that as trent, but I was not intending a river analogy) it becomes useful to you largely in so far as you can understand the cause(s). This goes well beyond just "analysing the data".

Acting on just the trend data can be expensive.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718