ITIL-Tool-Infra 8.0--costs?

[vimprash]

Hi,

I was just wondering how much InfraEnterprise 8.0 would charge for a following: (rough/approx amount would do good)

--Modules: Problem Management, Change Management, Release Managment

--Integration between Incident and Knowledge management

Trying to find out but unable to find in google. I have posted an enquiry
with the service provider, waiting for them to respond.

Regards,
Vimal Prashanth

[MBU]

Sounds like twitter
Enjoy waiting, please don't post the price here, thx.
_________________
Michael B.

"I can't say it'll be better if it changes, but I can say it has to change to be good"
G.C. Lichtenberg (1742 - 1799)

[UKVIKING]

How much can you afford to spend

then add 10% for the sales commission, 17.5 % VAT, 7 1/8 % for other tax, and 11 % for taxing this forum
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[Ed]

Hi Vimprash

Just be patient

Infra are based in Australia, and so may not have seen your request yet
_________________
Regards

Ed

[vimprash]

Very less tax.....

Just to update, i posted this in miscellaneous section of our forum to gather some input on cost front (again i am telling i am look for rough amount).

I have raised queries some days back with Infra. Let me wait or try again... thanks a lot.

[Ed]

Vimprash

I dealt with Infra back in 2005, but was looking for Change and Config Man - Unfortunately I have got rid of the quote they gave me, but I seem to remember it was in the region of £42,000. However, some of the functionality I was looking for was not there.

Hope this helps
_________________
Regards

Ed

[vimprash]

Thanks a ton Ed for the info!!!

[swansong]

Do big suppliers really have a price list for their goods?

I thought suppliers just had a crude guess at how much they thought you could afford, would add a percentage to this, and if this covered their costs, they would send you a quote.

Or is this me just being a cynic?

[Ed]

Hi swansong

I can see why you might think that, but in my experience, they have a tightly controlled pricelist, for example BMC (Remedy etc) have pricelist that goes down to how many processors the boxes run - the more the processors, the more you pay per box etc.
_________________
Regards

Ed

[Timo]

Why not call Infra and ask? We have implemented Infra and personally I found it to be a bit pricy for what you get. But that's just me.

Just be aware that Infra is a modular tool so make sure you have very specific list of requirments (functional and non-functional) or you will find out that after you have bought the tool you will have to pay extra for customization of this and that or for some additional support tool.

[vimprash]

Thanks Timo. Now we are waiting for the proposal from Infra. Quotes will be there in the proposal, hoping to get the proposal soon.

Thanks again for the hint. I will create a clear functional and non-functional requirements and submit to Infra for them to revert with exact cost.

[MBU]

My 2ct as tool-independent consultant:
Ask them also for
history and roadmap of the product
similar implementations
customer reference visit in peer group
administratability
... etc.
_________________
Michael B.

"I can't say it'll be better if it changes, but I can say it has to change to be good"
G.C. Lichtenberg (1742 - 1799)

[vimprash]

Thank a lot MBU