For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
The Itil Community Forum: Forums
ITIL :: View topic - Impact Assessment Form - does anyone have one please?
Joined: Sep 16, 2006 Posts: 3110 Location: London, UK
Posted: Wed Nov 04, 2009 12:46 am Post subject:
Impact Assessment form for what ?
An Impact Asssessment document is always most appropriate to the organization and the process the impact assessment is for
This is relatively easy to make if you engage your brain and think for a moment.
A Impact assessment for college class schedule is different from an impact assessment for a building site is different from an impact assessment for a Nuclear power plant is different from an software deployment
etc etc etc
think for Ghu's sake. Quit being lazy and think that you can find it on the net because some other poor sod has done your work for you. _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Wed Nov 04, 2009 1:22 am Post subject:
"What is/will be the impact of this threat/event/proposed action/proposed inaction?"
You may need to break the question down into various areas, most obviously into the direct impacts on the customer business and the impacts on other services and on your ability to maintain service levels, depending on the nature of the entity you are analysing. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
Joined: May 25, 2008 Posts: 413 Location: Sydney, Australia
Posted: Wed Nov 04, 2009 8:54 am Post subject:
The vehicle is different, therefore to a certain extent you do have to reinvent the wheel that helps to move it along.
Impact is the measure of the effect a change on business processes – how much pain are we going to feel if something is not available. The impact assessment has to focus on that, relative to your business _________________ DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)
"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
