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ITIL :: View topic - Impact Assessment Form - does anyone have one please?
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Impact Assessment Form - does anyone have one please?

 
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mithrandrir
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Joined: Apr 27, 2007
Posts: 6

PostPosted: Tue Nov 03, 2009 11:20 pm    Post subject: Impact Assessment Form - does anyone have one please? Reply with quote

Does anyone have, or know where I can find an Impact Assessment form or documentation, of the right questions to ask please.
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3315
Location: London, UK

PostPosted: Wed Nov 04, 2009 12:46 am    Post subject: Reply with quote

Impact Assessment form for what ?

An Impact Asssessment document is always most appropriate to the organization and the process the impact assessment is for

This is relatively easy to make if you engage your brain and think for a moment.

A Impact assessment for college class schedule is different from an impact assessment for a building site is different from an impact assessment for a Nuclear power plant is different from an software deployment

etc etc etc

think for Ghu's sake. Quit being lazy and think that you can find it on the net because some other poor sod has done your work for you.
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Diarmid
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Joined: Mar 04, 2008
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Location: Newcastle-under-Lyme

PostPosted: Wed Nov 04, 2009 1:22 am    Post subject: Reply with quote

"What is/will be the impact of this threat/event/proposed action/proposed inaction?"

You may need to break the question down into various areas, most obviously into the direct impacts on the customer business and the impacts on other services and on your ability to maintain service levels, depending on the nature of the entity you are analysing.
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mithrandrir
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Joined: Apr 27, 2007
Posts: 6

PostPosted: Wed Nov 04, 2009 1:43 am    Post subject: Reply with quote

Thanks guys.
I wasn't being lazy, I just didn't want to reinvent the wheel.
Thanks for the guidelines though.
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3315
Location: London, UK

PostPosted: Wed Nov 04, 2009 2:25 am    Post subject: Reply with quote

mithrandrir

you are not thinking it through hard enough - while not lazy

The basics for an impact assessment is what Diarmid wrote

beyond that, you have to customize it for your company / requirements

If you think about it, your question is sort of like

What information do I need to put on a letter in order for it to get mailed ?
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DYbeach
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Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Wed Nov 04, 2009 8:54 am    Post subject: Reply with quote

The vehicle is different, therefore to a certain extent you do have to reinvent the wheel that helps to move it along.
Impact is the measure of the effect a change on business processes how much pain are we going to feel if something is not available. The impact assessment has to focus on that, relative to your business
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