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ITIL :: View topic - ITIL V3 Availability and Capacity Outputs
Uniken Newbie Joined: Jan 25, 2010 Posts: 3
Posted: Mon Jan 25, 2010 8:46 pm Post subject: ITIL V3 Availability and Capacity Outputs
I am trying to find out what the outputs are interactive with other ITIL process for Availability and Capacity.
I have the inputs down.
I have found 2 process:
IT Requirement Management
IT Product Portfolio Management
have I missed something?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3307 Location: London, UK
Posted: Mon Jan 25, 2010 10:14 pm Post subject:
do you have the ITIL books either V2 or V3 ?
This information is in there in v2
Capacity Mgmt - 18.104.22.168 Service Design (p94)
Availability 22.214.171.124 Service design p123
Get the books. Read them yourself _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
mnsmith Senior Itiler Joined: Mar 31, 2008 Posts: 109 Location: North West England
Posted: Mon Jan 25, 2010 11:54 pm Post subject:
Although I agree with Mr Viking, it's worth adding that although there are some obvious links between processes, you can actually map an link from every process to every other process.
Therefore, to answer you question "have I missed something", yes - you've missed a lot.
Hope that helps
Mick _________________ Mick Smith
Change, Configuration and Release Manager
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