The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - ITIL V3 Availability and Capacity Outputs
Uniken Newbie Joined: Jan 25, 2010 Posts: 4
Posted: Mon Jan 25, 2010 8:46 pm Post subject: ITIL V3 Availability and Capacity Outputs
I am trying to find out what the outputs are interactive with other ITIL process for Availability and Capacity.
I have the inputs down.
I have found 2 process:
IT Requirement Management
IT Product Portfolio Management
have I missed something?
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3553 Location: London, UK
Posted: Mon Jan 25, 2010 10:14 pm Post subject:
do you have the ITIL books either V2 or V3 ?
This information is in there in v2
Capacity Mgmt - 18.104.22.168 Service Design (p94)
Availability 22.214.171.124 Service design p123
Get the books. Read them yourself _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
mnsmith Senior Itiler Joined: Mar 31, 2008 Posts: 109 Location: North West England
Posted: Mon Jan 25, 2010 11:54 pm Post subject:
Although I agree with Mr Viking, it's worth adding that although there are some obvious links between processes, you can actually map an link from every process to every other process.
Therefore, to answer you question "have I missed something", yes - you've missed a lot.
Hope that helps
Mick _________________ Mick Smith
Change, Configuration and Release Manager
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.