Joined: Oct 26, 2007 Posts: 295 Location: Calgary, Canada
Posted: Fri Mar 26, 2010 5:10 am Post subject:
Any multiple choice exam, like the one you've just taken tests your memory of the text books. It doesn't not really test you practical knowledge and application of concepts.
That being said I really don't get your last sentence. ITIL is a set of best practices (or good practices, depending on the version you've studied) so basically it is only as good as the way its elements applied in a specific environment.
Joined: May 25, 2008 Posts: 413 Location: Sydney, Australia
Posted: Fri Mar 26, 2010 8:36 am Post subject:
The V3 Bridge course is nothing short of a brain dump and a Dash For Cash on the part of the training organisations
I know I plug this mercilessly (and for no financial gain ), but anyone working towards V3 Foundation would benefit enormously by using Marco Cattaneo's ITIL training clips on Youtube (username Islebeebach)
They are absolutely free of charge, and go through the concepts you will need to know for the Foundation exam. Each clip is just a few minutes long, and some include a mini quiz
The work is not yet finished, he says he has around 60 more slides to create, but there is plenty of material. The latest one was posted just a few days ago.
It's truly a fantastic resource imho, and yes, Marco is qualified to teach ITIL V3 _________________ DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)
"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
The Foundation Bridge course is now supposed to be 2 days, so i am surprised you had a 1 day course. 1 day was very, very hard to teach, and must have been worse for the students - hence the outcry by triners, and the change to 2 days.
Having said that, once it is a 2 day course, there is a strong argument in favour of skipping it completely, and going for the 3 days Foundation course.
I do NOT say this as a trainer trying to make money - I do very very few Foundation Bridge courses - but the differences between V2 and V3 are major, and need time to absorb.
There are also V2-type questions in the Bridge exam, and many students have forgotten a great deal of their V2 knowledge. _________________ Liz Gallacher,
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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