ITIL V3 Foundation Bridge - Taken Today!

[MSP]

Hi all, been a while since I've been here but thought I would provide some feedback on my ITIL V3 Bridge today.

It's 20 questions and it's bloody Solid!

None of the questions really represented the hints or tips in the training material or any mock exams I've taken...

After a 1 day course and sitting the exam just over an hour ago, I am not so confident about this and I'm almost psyching myself up for taking it again!

ITIL is based on making an IT Management framework based on Ambiguity!

Anyone share similar opinions about these gentle little foundation Beast!!??

[Timo]

Any multiple choice exam, like the one you've just taken tests your memory of the text books. It doesn't not really test you practical knowledge and application of concepts.

That being said I really don't get your last sentence. ITIL is a set of best practices (or good practices, depending on the version you've studied) so basically it is only as good as the way its elements applied in a specific environment.

[DYbeach]

The V3 Bridge course is nothing short of a brain dump and a Dash For Cash on the part of the training organisations

I know I plug this mercilessly (and for no financial gain ), but anyone working towards V3 Foundation would benefit enormously by using Marco Cattaneo's ITIL training clips on Youtube (username Islebeebach)

They are absolutely free of charge, and go through the concepts you will need to know for the Foundation exam. Each clip is just a few minutes long, and some include a mini quiz

The work is not yet finished, he says he has around 60 more slides to create, but there is plenty of material. The latest one was posted just a few days ago.

It's truly a fantastic resource imho, and yes, Marco is qualified to teach ITIL V3
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

[LizGallacher]

The Foundation Bridge course is now supposed to be 2 days, so i am surprised you had a 1 day course. 1 day was very, very hard to teach, and must have been worse for the students - hence the outcry by triners, and the change to 2 days.
Having said that, once it is a 2 day course, there is a strong argument in favour of skipping it completely, and going for the 3 days Foundation course.

I do NOT say this as a trainer trying to make money - I do very very few Foundation Bridge courses - but the differences between V2 and V3 are major, and need time to absorb.
There are also V2-type questions in the Bridge exam, and many students have forgotten a great deal of their V2 knowledge.
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance

[MSP]

Hi all - I agree to most of the comments.

The one day course consisted of running through a 150 Page Slide Pack. Not easily done when you have the attention span of a chuckling hyena and the concentration of a wild goat sipping spring water.

Luckily, the instructor was very very good - one of the best I've seen due to his knowledge and ability to bring real life scenarios into the classroom.

I will let you all know how I get on but I have kind of beaten up myself now to believe I'll be sitting this again!!!

What I meant about the last sentence in my last post is that ITIL is not written by any expert in language to say the least.

[MSP]

I just wanted to share some good news - I successfully passed the V3 Foundation Bridge at 1st attempt.

I'm quite chuffed as part of me thought I may be retaking the exam again but now I can concentrate on progressing through my qualification route.

See y'all!!!

MSP

[thechosenone69]

Congratz
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.