They got me to talk

UKVIKING · Posted: Thu Apr 15, 2010 6:01 pm Post subject: They got me to talk

All

I have been asked and accepted do to a webinar on Change Management

While I usually dont toot my own horn here.

It will be on Brighttalk's web site

the url is the bright talk's web site slash summit slash 1514

It is on may 19 at 1100 UK

It is on establishing an cm process when a new app suite goes live
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

UKVIKING · Posted: Tue May 18, 2010 3:26 pm Post subject:

It will be on Brighttalk's web site

the url is the bright talk's web site slash summit slash 1514

It is on may 19 at 1100 UK

It is on establishing an cm process when a new app suite goes live
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

thechosenone69 · Senior Itiler Joined: Jun 06, 2007 Posts: 268

I couldnt watch it live. But I will be getting my popcorn and the goodies to watch it tomorrow.
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.

DYbeach · Posted: Thu May 20, 2010 8:28 pm Post subject:

Congrats. Must have a look. I bet you did a great job
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

UKVIKING · Posted: Thu May 20, 2010 10:12 pm Post subject:

Diarmid listened to it

He did not fall asleep and he said I did a good job

42 people were on it live.

It is still there on the aforementioned site

You just can not download it

They have asked and I have agreed to do more

August - Service Desk - managing / operation a global NOC in multiple time zones
September - Configuration Managment - cmdb
October
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

Diarmid · Posted: Thu May 20, 2010 10:24 pm Post subject:

"...October" managing availability and contingency during seasonal uncertainties - a case study looking at witches and pumpkins on a cold dark night.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

thechosenone69 · Senior Itiler Joined: Jun 06, 2007 Posts: 268

I listened to it n I was also able to download it. Let me know if you need a copy.

Good job n looking forward to hear the next one.

5/5 rating.

P.s: dont foget the mouse next time
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.

DYbeach · Posted: Fri May 21, 2010 11:30 pm Post subject:

I've listened to part of it at work through the day. Very informative. Great work. Might I most humbly suggest a little less text and possibly some pictures in the slides?
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

UKVIKING · Posted: Sat May 22, 2010 1:40 am Post subject:

yes

but what sort of pictures

Darth Vader for a change manager

I could not think of any graphics to really illustrate the topic
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

DYbeach · Posted: Sat May 22, 2010 9:43 am Post subject:

Maybe I am thinking in terms of my pitifully short attention span.

Examples: when you are talking about policy, include an appropriate graphic, ditto networks and databases.
MS has many such graphics, and there are others readily available. Maybe even use something a bit ligt hearted, as the subject matter is quite, lets say, dense (I personally find it fascinating, possibly due to the section of brain I have had removed. Many will liken it to watching paint dry, but then they probably have more dynamic careers. Maybe they are accountants. Or proctologists)

The presentation was packed full of very relelvant and insightful information and insights, and it's too seldom that we get an opportunity to share the perspective of someone who has both walked the walk and made the efort to get certified. Rather than bombard both ears and eyes, the presentations could be a bit more high level.

My perspective only. I thought the subject matter and delivery were great, and I'm going to try to listen in 'live' to the next one
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

Diarmid · Posted: Sat May 22, 2010 11:07 am Post subject:

I expect DY is thinking of pictures of matchstick men. I believe he may be old enough.

I must admit, I don't often put pictures in my slides; and then when I do, they seem to end up ever so complicated Embarassed

_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

DYbeach · Posted: Sat May 22, 2010 12:05 pm Post subject:

Allow me to confirm the belief re DYbeach's vintage but the other assumption is erroneous Cool

_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

rpmason · Posted: Mon May 24, 2010 11:31 pm Post subject:

A slide presentation should contain big pictures and few words. The discussion is the focus of the event, the slides are eye candy.

I suggest taking a look at the Presentation Zen website. For complex information, it's a bit over the top but I try to find a happy medium.

Mark Twain said, "I didn't have time to write a short letter, so I wrote a long one." This applies beautifully to documents and slides, too.
_________________
Ruth Mason
USA

DYbeach · Posted: Tue May 25, 2010 5:50 am Post subject:

Thank you, Ruth. That is exactly what I meant. Very succint.
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

DYbeach · Posted: Tue May 25, 2010 5:55 am Post subject:

Presentation zen website - I think it's going to change my life
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell


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