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sudharun
Newbie
Joined: Jul 06, 2010
Posts: 1
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 Posted: Tue Jul 06, 2010 7:30 pm Post subject: Myself new to ITIL |
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Dear All,
Im very new to ITIL,working as network engineer and ill like to improve my ITIL skills.Please anyone clearly explain with real time example.as theory im some what aware about the processes and procedures.But i am unable to screen this process in organisation level.
Recently i have receiving a job opening for change management from very big it tempted me alot to know how come the work will be in organisation as change manager.
Pls help me to explore myself!!!!!!!!!!!!!!!!!!!!! |
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thechosenone69
Senior Itiler
Joined: Jun 06, 2007
Posts: 268
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| Posted: Tue Jul 06, 2010 7:41 pm Post subject: |
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| Quote: | | Pls help me to explore myself!!!!!!!!!!!!!!!!!!!!! |
Hmmm, can someone give him him a hand..
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.
“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming. |
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UKVIKING
Senior Itiler
Joined: Sep 16, 2006
Posts: 3115
Location: London, UK
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| Posted: Tue Jul 06, 2010 9:56 pm Post subject: |
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I wont touch him with a digital pole
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John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter |
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Timo
Senior Itiler
Joined: Oct 26, 2007
Posts: 295
Location: Calgary, Canada
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| Posted: Wed Jul 07, 2010 1:56 am Post subject: |
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Maybe it's a very nice looking "her"... would you be more amenable to touching then, John?
(man, I am going to get in trouble for this  ) |
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Diarmid
Senior Itiler
Joined: Mar 04, 2008
Posts: 1883
Location: Newcastle-under-Lyme
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| Posted: Wed Jul 07, 2010 1:58 am Post subject: |
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sudharun,
I strongly recommend that you read through this forum. I believe you will learn a lot from doing that.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718 |
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UKVIKING
Senior Itiler
Joined: Sep 16, 2006
Posts: 3115
Location: London, UK
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| Posted: Wed Jul 07, 2010 3:38 am Post subject: |
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Timo
Yes, you are in trouble
And I would not touch anyone with a digital pole
I may ping them them but not touch
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter |
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vimprash
Senior Itiler
Joined: Jul 13, 2006
Posts: 53
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| Posted: Wed Jul 14, 2010 9:36 pm Post subject: |
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If you have done with the ITIL-Change Management process from V3/V2 book, that might tend you to ask more specific questions like how to manage a change window extension, how many emergency changes a month etc...
You can ask specifc questions or search in net to get real time responses...
All the best... happy learning |
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