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ITIL :: View topic - ITIL Service Take On Documentation
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ITIL Service Take On Documentation

 
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ryan100
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Joined: Jul 13, 2010
Posts: 1

PostPosted: Tue Jul 13, 2010 10:41 pm    Post subject: ITIL Service Take On Documentation Reply with quote

Hi, does anyone have any idea where I could get an ITIL approved Service Take On document?

Cheers

Chris
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swansong
Senior Itiler


Joined: Nov 14, 2007
Posts: 109

PostPosted: Tue Jul 13, 2010 11:00 pm    Post subject: Reply with quote

I do not know of the document of which you speak (does it exist?), but i can assure you that ITIL does not provide any "approved" operational documents.

I think you need to determine your requirements and generate this yourself.
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Thu Jul 15, 2010 9:04 pm    Post subject: Reply with quote

I'm having difficulty deciding whether "ITIL approved" is a contradiction in terms, or just a non sequitur, or merely a logical inconsistency.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3313
Location: London, UK

PostPosted: Fri Jul 16, 2010 2:38 am    Post subject: Reply with quote

well

I do know that ITIL approved food tastes better than PRINCE2 approved food does

and ITIL approved beer is always free
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Timo
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Joined: Oct 26, 2007
Posts: 295
Location: Calgary, Canada

PostPosted: Fri Jul 16, 2010 7:22 am    Post subject: Reply with quote

There is a reason why it's free
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Fri Jul 16, 2010 7:23 am    Post subject: Reply with quote

ITIL be in the si(x)th book you got that info, John?

I wish I could afford a copy.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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DYbeach
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Joined: May 25, 2008
Posts: 413
Location: Sydney, Australia

PostPosted: Fri Jul 16, 2010 9:59 am    Post subject: Reply with quote

Let's write the si(x)th book
_________________
DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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LizGallacher
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Joined: Aug 31, 2005
Posts: 550
Location: UK

PostPosted: Mon Jul 19, 2010 5:20 pm    Post subject: Reply with quote

Seriously....Ryan100, suggest you read the Service Transition book, especially the text about the Service Design Package
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
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