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ITIL :: View topic - Maintenance Check-list Templates
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Maintenance Check-list Templates

 
Post new topic   Reply to topic    ITIL Forum Index -> Problem Management
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shadowman
Newbie
Newbie


Joined: Aug 23, 2010
Posts: 12

PostPosted: Tue Aug 24, 2010 7:34 am    Post subject: Maintenance Check-list Templates Reply with quote

hi,

I'm looking for stranded server Maintanance Check-list.

if any one have please arrange to me.

this is very urgent.

need support.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3313
Location: London, UK

PostPosted: Tue Aug 24, 2010 3:38 pm    Post subject: Reply with quote

Shadowman

Please provide role, company and salary that you currently hold

I am sure one of the more knowledgeable and imagiative persons on this forum could do you role and do it well
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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shadowman
Newbie
Newbie


Joined: Aug 23, 2010
Posts: 12

PostPosted: Tue Aug 24, 2010 4:31 pm    Post subject: Reply with quote

hi UKVIKING,

actually my manager assign those task to me, thing is i don't have any idea.

that's why i wrote to this forum get some help.

i need help.
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thechosenone69
Senior Itiler


Joined: Jun 06, 2007
Posts: 268

PostPosted: Tue Aug 24, 2010 5:22 pm    Post subject: Reply with quote

One day I will get a heart attack cause of this forum.

Shadow. Did you try to spend half of the effort you did here and type the same query in google?
_________________
Ali Makahleh
Configuration Management(Blue Badge),
ITILV2 Service Manager(Red Badge),
ITILV3 Expert(Lilac Badge) Certified.

“If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming.
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3313
Location: London, UK

PostPosted: Tue Aug 24, 2010 5:38 pm    Post subject: Reply with quote

Shadowman

Go to your manager and tell him you have no clue as what to do in order to complete your task

This way he/ she can assign you work that you are capable of. You obviously are out of your depth here.

I am on the tail end of my career. I have spent 20+years in IT

You have to be able to think, experiment, etc in order to be good at IT and advance in IT. If simple things like writing templates is beyond your body of knowledge, how are you going to deal with difficult things

Now, a few lessons as well

1 - a template is a fancy word for a form that is to be filled out. Blank job applications, bank deposit slips, etc are examples of a template. Each one has its purposes

2 - most applications allow you to create customized documents (templates) that you can use. Major s/w houses - microsoft - have books, web sites, etc on how to do things. In this, search engines are your friend

3 - failure to do things is not a bad thing. Admitting you dont understand is not a bad thing. Not asking for help in the right area is a bad thing. Expecting a free handout because you are too lazy or dont know how to do a thing is a bad thing - especially if you are going to tout it as your idea

Go to your boss, tell him you dont know what to do .. even better go to your co-workers - surely they may be able to help


And finally, this site is NOT a GIMME site.. gimme a template gimme all the answers.

This is a site for ITIL and to discuss ITIL and all areas by people who are DOING work and want to hash out issues / concerns etc.

This is not Alice's Restaurant - cultural reference. - You can NOT get what you want here.
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
Senior Itiler


Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Tue Aug 24, 2010 6:33 pm    Post subject: Reply with quote

shadowman,

if your manager keeps asking you to do things you have difficulty with, I would recommend you get a new manager. S/He is clearly incompetent.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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